The Program of Formation of Emotional Stability of Personnel in the Hospitality Industry

DOI

10.2991/assehr.k.220106.023How to use a DOI?

Keywords

emotional stability; personnel of enterprises in the hospitality industry; formation

Abstract

The topic of emotional stability forms a topical theoretical and practical problem. It becomes the subject of the study of psychophysiology, pedagogy, philosophy and social sciences, both domestic and world experts are engaged in it, therefore, the problem can be considered interdisciplinary. Special attention is paid to the emotional stability of the personnel of the enterprises of the hospitality industry as a polysystemic property of character, which is characterized by emotional balance. The purpose of this study is to study the emergence of emotional stability among workers in the hospitality industry. In order to carry out the work, both general scientific and psychological methods were used. Among the theoretical ones – the study of references on this topic, collection of abstracts, classification of information. Empirical methods include observation, talking, filling out questionnaires, putting down expert assessments and conducting tests. Using the SPSS 13.0 program on the Windows operating system, it was possible to conduct a comparative, quantitative and qualitative analysis. The latter were used to collect relevant information about the level of emotional stability and connection with other personality traits. The effectiveness of the applied program was also confirmed by exploiting the unique author’s program for assessing the emotional stability. Using the program, the subject will be able to block those factors that reduce stability and reinforce it with appropriate conditions.

Copyright

© 2022 The Authors. Published by Atlantis Press SARL.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Ekaterina Vezetiu
AU  - Ekaterina Vovk
AU  - Natalia Gorbunova
AU  - Lyudmila Bura
AU  - Yana Zalevskaya
PY  - 2022
DA  - 2022/01/18
TI  - The Program of Formation of Emotional Stability of Personnel in the Hospitality Industry
BT  - Proceedings of the International Scientific and Practical Conference "Sustainable development of environment after Covid-19" (SDEC 2021)
PB  - Atlantis Press
SP  - 131
EP  - 138
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220106.023
DO  - 10.2991/assehr.k.220106.023
ID  - Vezetiu2022
ER  -