Development of the workforce potential of the state company employees in the new industrialization of Russia
Olga Osipova, Alexander Artamonov
Available Online January 2019.
- https://doi.org/10.2991/sicni-18.2019.77How to use a DOI?
- new industrialization, front-office staff, Russian banks, labor motivation, digital organization, employee competence, employee engagement.
- The key to the success of the new industrialization of Russia is financial system meeting the requirements of advanced development. The article summarizes the unique experience of state-owned PJSC Sberbank in the adaptation of front-office staff to a digital organization working conditions. The system of measures implemented by Sberbank to form new professional competencies in front-office employees was studied. Attention is paid to the current technological opportunities and risks in labor motivation management of the bank front-office staff. Based on the methods of economic and statistical analysis, survey methods and included observation, the leading positions of Sberbank in the field of work with front-office staff in the conditions of the new industrialization of Russia are substantiated. The annual engagement surveys involving more than 100 000 employees (published in the annual reports) as well as the economic performance of PJSC Sberbank proved the effectiveness of the established system of development of bank employees labor potential. The results of the study suggest that there is a limit to the employee engagement growth, by which one can get the opposite effect.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Olga Osipova AU - Alexander Artamonov PY - 2019/01 DA - 2019/01 TI - Development of the workforce potential of the state company employees in the new industrialization of Russia BT - Proceedings of the 2nd International Scientific conference on New Industrialization: Global, national, regional dimension (SICNI 2018) PB - Atlantis Press SP - 379 EP - 382 SN - 2352-5398 UR - https://doi.org/10.2991/sicni-18.2019.77 DO - https://doi.org/10.2991/sicni-18.2019.77 ID - Osipova2019/01 ER -