Proceedings of the 2017 International Seminar on Social Science and Humanities Research (SSHR 2017)

Research on the Philosophy of "Social Quality Management" in China-- A Summary of the Innovation of Social Quality Management Theory

Authors
Yabin Li, Yanan Liu
Corresponding Author
Yabin Li
Available Online December 2017.
DOI
https://doi.org/10.2991/sshr-17.2018.49How to use a DOI?
Keywords
Total quality management, social quality management, quality management stage, social quality
Abstract

The concept of social quality management was first proposed by Chinese quality scholars in the world in the 1980s. Over the past 30 years, social quality management has continued to be researched and developed despite its slow progress. This article outlines the emergence and development of the concept of social quality management in China in the past three decades, analyzes the background of social quality management and the environmental changes and outlines the challenges that contemporary quality management is facing. The paper analyzes the phenomenon of "technical failure" and the characteristics of "social attributes of quality" in the internal and external environment of contemporary enterprises. Finally, it describes the concept and main features of the new social quality management, and discusses the theory of social quality management--that quality management will enter a new stage of social quality management.

Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2017 International Seminar on Social Science and Humanities Research (SSHR 2017)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
December 2017
ISBN
978-94-6252-443-9
ISSN
2352-5398
DOI
https://doi.org/10.2991/sshr-17.2018.49How to use a DOI?
Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Yabin Li
AU  - Yanan Liu
PY  - 2017/12
DA  - 2017/12
TI  - Research on the Philosophy of "Social Quality Management" in China-- A Summary of the Innovation of Social Quality Management Theory
BT  - Proceedings of the 2017 International Seminar on Social Science and Humanities Research (SSHR 2017)
PB  - Atlantis Press
SP  - 281
EP  - 286
SN  - 2352-5398
UR  - https://doi.org/10.2991/sshr-17.2018.49
DO  - https://doi.org/10.2991/sshr-17.2018.49
ID  - Li2017/12
ER  -