Proceedings of the 3rd ASEAN Conference on Psychology, Counselling, and Humanities (ACPCH 2017)

The Influence of Interpersonal Conflict on Counterproductive Work Behaviour Mediated by Job Stress

Authors
Nida Hasanati, Tulus Winarsunu, Vironica Dwi Karina
Corresponding Author
Nida Hasanati
Available Online February 2018.
DOI
https://doi.org/10.2991/acpch-17.2018.17How to use a DOI?
Keywords
interpersonal conflict, counterproductive behaviour, job stress
Abstract

High work productivity is the goal of organization, but reality shown today that the behaviour of counter-productive work done by many employees. Job stress and interpersonal conflict in the workplace create an atmosphere that is not conducive to assuming counter-productive behaviours. Purpose of this research is to know the influence of interpersonal conflict to the work behaviour of counter-productive which is mediated by job stress. Research design used non-experimental design with correlational research type. Sample in this research is a civil servant who amounted to 213 subjects taken from the total population who meet the criteria. Sampling technique used is cluster random sampling. Data collection instruments uses the Counterproductive Work Behaviour Checklist (CWB-C) scale, Interpersonal Conflict at Work Scale (ICAWS), and Job Stress Inventory (JSI). This method uses Mediated Multiple Regression analysis technique. Hypothesis testing shows that interpersonal conflict in the workplace has a direct effect on counterproductive work behaviour, and workplace interpersonal conflict affects work-related counterproductive behaviour mediated by job stress.

Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 3rd ASEAN Conference on Psychology, Counselling, and Humanities (ACPCH 2017)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
February 2018
ISBN
978-94-6252-457-6
ISSN
2352-5398
DOI
https://doi.org/10.2991/acpch-17.2018.17How to use a DOI?
Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Nida Hasanati
AU  - Tulus Winarsunu
AU  - Vironica Dwi Karina
PY  - 2018/02
DA  - 2018/02
TI  - The Influence of Interpersonal Conflict on Counterproductive Work Behaviour Mediated by Job Stress
BT  - Proceedings of the 3rd ASEAN Conference on Psychology, Counselling, and Humanities (ACPCH 2017)
PB  - Atlantis Press
SP  - 82
EP  - 88
SN  - 2352-5398
UR  - https://doi.org/10.2991/acpch-17.2018.17
DO  - https://doi.org/10.2991/acpch-17.2018.17
ID  - Hasanati2018/02
ER  -