The Effects of Verbal Abuse and Abusive Supervision Towards Turnover Intention Through Emotional Exhaustion: An Empirical Study of Garment Workers in Indonesia

DOI

10.2991/assehr.k.210531.070How to use a DOI?

Keywords

Abusive Supervision, Emotional Exhaustion, Garment Workers, Turnover Intention, Verbal Abuse

Abstract

Adverse workplace conditions, especially concerning the welfare of workers, can affect workers’ perceptions of the organization. If the company fails to address working conditions that can meet the basic needs of workers, the consequences are higher turnover intention through emotional exhaustion experienced by workers. This study aims to determine the effects of verbal abuse and abusive supervision toward turnover intention through emotional exhaustion as mediation of garment workers in Indonesia. The research data were obtained by surveying 2897 garment workers in Java, Indonesia. The research method used Structural Equation Modeling. The results of the study show that emotional exhaustion partially mediates the influence of verbal abuse and abusive supervision on the turnover intention sequentially.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Siti Hanifah
AU  - Muthia Pramesti
AU  - Sari Wahyuni
PY  - 2021
DA  - 2021/05/31
TI  - The Effects of Verbal Abuse and Abusive Supervision Towards Turnover Intention Through Emotional Exhaustion: An Empirical Study of Garment Workers in Indonesia
BT  - Proceedings of the Asia-Pacific Research in Social Sciences and Humanities Universitas Indonesia Conference (APRISH 2019)
PB  - Atlantis Press
SP  - 554
EP  - 562
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210531.070
DO  - 10.2991/assehr.k.210531.070
ID  - Hanifah2021
ER  -