The Effects of Verbal Abuse and Abusive Supervision Towards Turnover Intention Through Emotional Exhaustion: An Empirical Study of Garment Workers in Indonesia
- 10.2991/assehr.k.210531.070How to use a DOI?
- Abusive Supervision, Emotional Exhaustion, Garment Workers, Turnover Intention, Verbal Abuse
Adverse workplace conditions, especially concerning the welfare of workers, can affect workers’ perceptions of the organization. If the company fails to address working conditions that can meet the basic needs of workers, the consequences are higher turnover intention through emotional exhaustion experienced by workers. This study aims to determine the effects of verbal abuse and abusive supervision toward turnover intention through emotional exhaustion as mediation of garment workers in Indonesia. The research data were obtained by surveying 2897 garment workers in Java, Indonesia. The research method used Structural Equation Modeling. The results of the study show that emotional exhaustion partially mediates the influence of verbal abuse and abusive supervision on the turnover intention sequentially.
- © 2021, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Siti Hanifah AU - Muthia Pramesti AU - Sari Wahyuni PY - 2021 DA - 2021/05/31 TI - The Effects of Verbal Abuse and Abusive Supervision Towards Turnover Intention Through Emotional Exhaustion: An Empirical Study of Garment Workers in Indonesia BT - Proceedings of the Asia-Pacific Research in Social Sciences and Humanities Universitas Indonesia Conference (APRISH 2019) PB - Atlantis Press SP - 554 EP - 562 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.210531.070 DO - 10.2991/assehr.k.210531.070 ID - Hanifah2021 ER -