Proceedings of the 17th International Conference of the Asia Association of Computer-Assisted Language Learning (AsiaCALL 2021)

Effectiveness of Second Life Virtual Learning Environment for Language Training in Hospitality and Tourism

Authors
Nguyen Ngoc Vu, Vo Thuy Linh, Nguyen Thi Thu Van, Nguyen Thi Hong Lien
Corresponding Author
Nguyen Ngoc Vu
Available Online 1 March 2021.
DOI
https://doi.org/10.2991/assehr.k.210226.003How to use a DOI?
Keywords
Virtual learning, SL, language education, hospitality, tourism, ESP
Abstract
Virtual Learning Environment (VLE) systems have been widely used in higher education as an effective e-learning platform. With its large user community and virtual facilities in various disciplines, including education, recreation, tourism, business, etc. Second Life (SL) has become one of the most dominant VLE systems for hospitality and tourism training. With better student devices and a faster internet connection, language education in Vietnam recently saw soaring interest in using SL for training, especially in an ESP area like English for hospitality and tourism. However, there is still very little research on the effectiveness of SL VLE for language training in hospitality and tourism. This fifteen-week quasi-experimental study was conducted on two classes (n = 81) in order to investigate the effectiveness of SL VLE for language training in hospitality and tourism with a focus on speaking skills. The instruments included English speaking tests, an attitudinal questionnaire, and a semi-structured interview. The findings of the study indicated that language training activities in SL positively contributed to students’ language proficiency progress. Besides, students have positive perceptions about the use of SL VLE in their training. It is recommended that language training programs in hospitality and tourism make more substantial use of virtual restaurants, hotels, resorts, and entertainment places in SL to enrich students’ learning experience. Hospitality and tourism training institutions should spend resources on formal SL VLE training for teachers and students and build their SL facilities.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Nguyen Ngoc Vu
AU  - Vo Thuy Linh
AU  - Nguyen Thi Thu Van
AU  - Nguyen Thi Hong Lien
PY  - 2021
DA  - 2021/03/01
TI  - Effectiveness of Second Life Virtual Learning Environment for Language Training in Hospitality and Tourism
BT  - Proceedings of the 17th International Conference of the Asia Association of Computer-Assisted Language Learning (AsiaCALL 2021)
PB  - Atlantis Press
SP  - 19
EP  - 28
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210226.003
DO  - https://doi.org/10.2991/assehr.k.210226.003
ID  - Vu2021
ER  -