Proceedings of the Brawijaya International Conference on Multidisciplinary Sciences and Technology (BICMST 2020)

Innovative Governance Model of Small and Medium Tourism Entreprises (SMTEs) Empowerment: A Stakeholder Analysis of Lumajang Regency

Authors
Hamidah Nayati Utami
Corresponding Author
Hamidah Nayati Utami
Available Online 22 October 2020.
DOI
10.2991/assehr.k.201021.027How to use a DOI?
Keywords
Penta Helix, relationship, role, macro governance, micro governance, offices
Abstract

The purpose of this research is to find out and analyze the role of stakeholders, the stakeholder relationship, and formulate the innovative governance model for empowering SMTEs in tourism in Lumajang Regency. The research method uses a qualitative approach with descriptive analysis techniques, data collection by conducting in-depth interviews with the Regional Apparatus Organization and SMTEs. The results of this study indicate that stakeholders involved in empowering SMTEs in Lumajang Regency consist of key, primary and secondary stakeholders. Key stakeholders consist of the Tourism and Culture Office and Regional Development Planning Agency. Primary stakeholders consist of the Cooperatives and Micro Enterprises Office, Community and Village Empowerment Office, Investment and integrated services office, Trading Office, Manpower Office, Public Works and Spatial Planning office, Agriculture Office, Environment Office, Communication and Information Office. Whereas secondary stakeholders consist of Tourism Awareness Group, Rural Community, and the media. The role of stakeholders in the empowerment of SMTEs is divided into very high to low interest groups. And the influence is very high to low. The institutional coordination system in empowering SMTEs in Lumajang Regency consists of a vertical and horizontal coordination system. Vertical coordination has been done and the relationship tendency is good. Whereas horizontal coordination between Regional Apparatus Organizations have not been carried out routinely and the relationship still needs to be improved. Innovation of an effective governance model that empowers SMTEs is the establishment of governance structures that are oriented towards empowering SMTEs. This is a joint task whereby SMTEs are empowered, tourist destinations will be more attractive, and tourism competitiveness will increase. The required governance innovation is a combination of elements of the Penta Helix model in empowering SMTEs

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the Brawijaya International Conference on Multidisciplinary Sciences and Technology (BICMST 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
22 October 2020
ISBN
10.2991/assehr.k.201021.027
ISSN
2352-5398
DOI
10.2991/assehr.k.201021.027How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Hamidah Nayati Utami
PY  - 2020
DA  - 2020/10/22
TI  - Innovative Governance Model of Small and Medium Tourism Entreprises (SMTEs) Empowerment: A Stakeholder Analysis of Lumajang Regency
BT  - Proceedings of the Brawijaya International Conference on Multidisciplinary Sciences and Technology (BICMST 2020)
PB  - Atlantis Press
SP  - 108
EP  - 113
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201021.027
DO  - 10.2991/assehr.k.201021.027
ID  - Utami2020
ER  -