Proceedings of the Brawijaya International Conference on Multidisciplinary Sciences and Technology (BICMST 2020)

Reinforcing the Culture of Work on Performance Perspective in Lampung Regional Police

Authors
Vita Mayastinasari, Chairul Muriman Setyabudi, Bayu Suseno, Chryshnanda Dwilaksana
Corresponding Author
Vita Mayastinasari
Available Online 22 October 2020.
DOI
10.2991/assehr.k.201021.041How to use a DOI?
Keywords
job performance, culture, learning organization
Abstract

Indonesian National Police (Polri) meets the challenges in realizing police service quality. It is the fact that police is a protector, public servant, preserver of Security and Public Order (Kamtibmas) and law enforcement. The professionalism of Indonesia National Police is not only the hope of the people, but also it is the responsibility of the National Police. The focuses of problem in this research are: How is the public perception of the Police performance? How to reinforce work culture to improve the performance of Indonesian National Police? The research aims to identify public perceptions of Indonesian National Police’s performance and propose strategies to reinforce work culture. The research was conducted in Lampung Regional Police. Data collection technique uses questionnaires to society and interviewing police personnel. The finding of the research indicates that Public perception of Indonesian National Police Performance in Lampung Regional Police trends positive. 67.20% of respondents have positive perception in each aspect: Clarity of service procedures 76.22%; Certainty of service costs 51.10%; Certainty of service time 65.68%; Service convenience 74.76%. Reinforcing the work culture is carried out by increasing personnel involvement in making decision to encourage commitment of tasks. The involvement of personnel is expected to minimize the resistance in process of change. Awarding can also be carried out as a reinforcement of work culture. The culture of work can also be reinforced by encouraging organization become learning organization, in which organization sustainably develops the capacity to accept and change, share ideas with others, build organization’s vision and work together based on plans for achieving the vision.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the Brawijaya International Conference on Multidisciplinary Sciences and Technology (BICMST 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
22 October 2020
ISBN
10.2991/assehr.k.201021.041
ISSN
2352-5398
DOI
10.2991/assehr.k.201021.041How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Vita Mayastinasari
AU  - Chairul Muriman Setyabudi
AU  - Bayu Suseno
AU  - Chryshnanda Dwilaksana
PY  - 2020
DA  - 2020/10/22
TI  - Reinforcing the Culture of Work on Performance Perspective in Lampung Regional Police
BT  - Proceedings of the Brawijaya International Conference on Multidisciplinary Sciences and Technology (BICMST 2020)
PB  - Atlantis Press
SP  - 176
EP  - 179
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201021.041
DO  - 10.2991/assehr.k.201021.041
ID  - Mayastinasari2020
ER  -