Integrated Quality Management Implementation Through Benchmarking

DOI

10.2991/coema-19.2019.9How to use a DOI?

Keywords

management, quality, educational institutions, benchmarking

Abstract

This research aims to determine the implementation of integrated quality management in an educational institution. The collection of data is done by searching for a literature study that corresponds to the discussion to be conducted. The results of the research indicate some aspects that need to be considered in the implementation of integrated quality management in an educational institution, the first aspects of service, both aspects of human resources, three aspects of the environment, four aspects of the process, and fifth output/graduate aspects.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Anjar Agus Firawati
AU  - Asfi Mangzila
AU  - Anggraeni Cahyaningtyas
AU  - Quma Irah Larasati
AU  - Siti Munirotul Yuanita
PY  - 2019/12
DA  - 2019/12
TI  - Integrated Quality Management Implementation Through Benchmarking
BT  - Proceedings of the 4th International Conference on Education and Management (COEMA 2019)
PB  - Atlantis Press
SP  - 35
EP  - 38
SN  - 2352-5398
UR  - https://doi.org/10.2991/coema-19.2019.9
DO  - 10.2991/coema-19.2019.9
ID  - AgusFirawati2019/12
ER  -