CUSTOMER SATISFACTION OF CUSTOMERS WITH IMPROVING MENTAL SKILLS AND AWARENESS DISCUSSED BY HUMAN RESOURCES, ESPECIALLY IN THE FIELD OF TRANSPORTATION SERVICES

DOI

https://doi.org/10.2991/grost-17.2018.10How to use a DOI?

Keywords

Empathy, Sense of belonging And have Customer Oriented Leadership

Abstract

Human Resource Development (HR), an activity that must be implemented organization, so that knowledge (skills), ability (ability), and skill (skill) them in accordance with the demands of the work they do. Especially in the field of Services especially transportation, where this section must have more special attention, then both the management and employees have Mental Awareness to focus and konsenterasi and always develop, innovate and Always creativity in the company's corporate satay.

Open Access

This is an open access article distributed under the CC BY-NC license.

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TY  - CONF
AU  - Abi Prasidi
AU  - Agus Yuliyanto
PY  - 2017/11
DA  - 2017/11
TI  - CUSTOMER SATISFACTION OF CUSTOMERS WITH IMPROVING MENTAL SKILLS AND AWARENESS DISCUSSED BY HUMAN RESOURCES, ESPECIALLY IN THE FIELD OF TRANSPORTATION SERVICES
BT  - Proceedings of the Conference on Global Research on Sustainable Transport (GROST 2017)
PB  - Atlantis Press
SP  - 111
EP  - 121
SN  - 2352-5401
UR  - https://doi.org/10.2991/grost-17.2018.10
DO  - https://doi.org/10.2991/grost-17.2018.10
ID  - Prasidi2017/11
ER  -