Proceedings of the Conference on Global Research on Sustainable Transport (GROST 2017)

CUSTOMER SATISFACTION OF CUSTOMERS WITH IMPROVING MENTAL SKILLS AND AWARENESS DISCUSSED BY HUMAN RESOURCES, ESPECIALLY IN THE FIELD OF TRANSPORTATION SERVICES

Authors
Abi Prasidi, Agus Yuliyanto
Corresponding Author
Abi Prasidi
Available Online November 2017.
DOI
https://doi.org/10.2991/grost-17.2018.10How to use a DOI?
Keywords
Empathy, Sense of belonging And have Customer Oriented Leadership
Abstract
Human Resource Development (HR), an activity that must be implemented organization, so that knowledge (skills), ability (ability), and skill (skill) them in accordance with the demands of the work they do. Especially in the field of Services especially transportation, where this section must have more special attention, then both the management and employees have Mental Awareness to focus and konsenterasi and always develop, innovate and Always creativity in the company's corporate satay.
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Proceedings
Global Research on Sustainable Transport (GROST 2017)
Part of series
Advances in Engineering Research
Publication Date
November 2017
ISBN
978-94-6252-449-1
ISSN
2352-5401
DOI
https://doi.org/10.2991/grost-17.2018.10How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

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TY  - CONF
AU  - Abi Prasidi
AU  - Agus Yuliyanto
PY  - 2017/11
DA  - 2017/11
TI  - CUSTOMER SATISFACTION OF CUSTOMERS WITH IMPROVING MENTAL SKILLS AND AWARENESS DISCUSSED BY HUMAN RESOURCES, ESPECIALLY IN THE FIELD OF TRANSPORTATION SERVICES
BT  - Global Research on Sustainable Transport (GROST 2017)
PB  - Atlantis Press
SP  - 111
EP  - 121
SN  - 2352-5401
UR  - https://doi.org/10.2991/grost-17.2018.10
DO  - https://doi.org/10.2991/grost-17.2018.10
ID  - Prasidi2017/11
ER  -