CUSTOMER SATISFACTION OF CUSTOMERS WITH IMPROVING MENTAL SKILLS AND AWARENESS DISCUSSED BY HUMAN RESOURCES, ESPECIALLY IN THE FIELD OF TRANSPORTATION SERVICES
Abi Prasidi, Agus Yuliyanto
Available Online November 2017.
- https://doi.org/10.2991/grost-17.2018.10How to use a DOI?
- Empathy, Sense of belonging And have Customer Oriented Leadership
- Human Resource Development (HR), an activity that must be implemented organization, so that knowledge (skills), ability (ability), and skill (skill) them in accordance with the demands of the work they do. Especially in the field of Services especially transportation, where this section must have more special attention, then both the management and employees have Mental Awareness to focus and konsenterasi and always develop, innovate and Always creativity in the company's corporate satay.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Abi Prasidi AU - Agus Yuliyanto PY - 2017/11 DA - 2017/11 TI - CUSTOMER SATISFACTION OF CUSTOMERS WITH IMPROVING MENTAL SKILLS AND AWARENESS DISCUSSED BY HUMAN RESOURCES, ESPECIALLY IN THE FIELD OF TRANSPORTATION SERVICES BT - Proceedings of the Conference on Global Research on Sustainable Transport (GROST 2017) PB - Atlantis Press SP - 111 EP - 121 SN - 2352-5401 UR - https://doi.org/10.2991/grost-17.2018.10 DO - https://doi.org/10.2991/grost-17.2018.10 ID - Prasidi2017/11 ER -