The Prospective Flight Attendants’ English Language Needs

DOI

10.2991/iccie-18.2019.58How to use a DOI?

Keywords

needs analysis, training program, flight attendant, aviation

Abstract

This study concentrates on having frame of reference from the academicians, stakeholders, practitioners, and students of flight attendant school, as an attempt to understand their needs of specific language skills. The data were acquired through questionnaires for the 103 trainees and interviews for three instructors, two stakeholders, and five practitioners. The analysis of data is based on the interpretation of the results of questionnaire and supported by the interview results. The research revealed the participants’ viewpoints of English language, their goals of learning English, language skills, current and target proficiencies, difficulties in learning English, preferred topics or themes, required language functions (expressions), and roles of the students and instructor. The findings of this study can be used as an insightful input to aviation language instructors, material developers, and stakeholder for providing numerous perspectives and resources in assisting the progress of prospective flight attendant’s skill development, job qualification, and language acquisition.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Muhammad Fauzan Supriadi
AU  - Widyastuti Purbani
PY  - 2019/06
DA  - 2019/06
TI  - The Prospective Flight Attendants’ English Language Needs
BT  - Proceedings of the 3rd International Conference on Current Issues in Education (ICCIE 2018)
PB  - Atlantis Press
SP  - 344
EP  - 348
SN  - 2352-5398
UR  - https://doi.org/10.2991/iccie-18.2019.58
DO  - 10.2991/iccie-18.2019.58
ID  - Supriadi2019/06
ER  -