Satisfaction Evaluation of Wudang Mountain’s Smart Tourism Construction
- DOI
- 10.2991/assehr.k.191221.006How to use a DOI?
- Keywords
- Wudang Mountain, Smart Tourism, Evaluation, IPA
- Abstract
With the development of information technology and smart city, smart tourism has become a compulsory option for tourists. This work firstly analyzed the construction of Wudang Mountain’s smart tourism and constructed an evaluation index system of smart tourism satisfaction, including 5 first-level indicators as follows: smart service experience, consumption experience, environment and traffic, information release and feedback, infrastructure of smart scenic spots, and 18 second-level indicators. Then questionnaire analysis and IPA analysis were used to analyze overall tourists’ satisfactory level of Wudang Mountain smart tourism construction and importance-performance analysis. Finally, advice and suggestions were put forward from the aspects of guiding ideology, service system, portal website construction, travel early warning mechanism, information feedback, etc.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Ran Su AU - Bingke Zhu* AU - Yang Zou PY - 2019 DA - 2019/12/30 TI - Satisfaction Evaluation of Wudang Mountain’s Smart Tourism Construction BT - Proceedings of the 2019 3rd International Conference on Education, Economics and Management Research (ICEEMR 2019) PB - Atlantis Press SP - 22 EP - 27 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.191221.006 DO - 10.2991/assehr.k.191221.006 ID - Su2019 ER -