Proceedings of the 2020 3rd International Conference on Humanities Education and Social Sciences (ICHESS 2020)

An Investigation on the Food-Delivery Men Group

Authors
Xingchen Hao
Corresponding Author
Xingchen Hao
Available Online 16 December 2020.
DOI
https://doi.org/10.2991/assehr.k.201214.543How to use a DOI?
Keywords
Food-delivery men, work situation, public cognition
Abstract

This paper mainly studies - with a combined qualitative and quantitative approach - the actual work conditions of food-delivery men in the context of gig-economy in China and investigated people’s cognition and attitude towards this group. In the part of the qualitative analysis, we interviewed 5 food-delivery men with average work experience of more than 2 years to deeply understand the current human rights situations of the ordinary workers in the industry. The results showed that the work intensity of takeaway riders is extremely high, and there were some potential safety hazards embedded in their work; the salary system as well as the compensation and reward systems require serious improvement to increase workers’ working conditions. More particularly, we identified multiple sources of job pressure that are widely present among the takeaway riders. In our quantitative analysis, we recorded the opinions from 173 participants on four major dimensions: the impression towards the food-delivery men, the willingness to help deliverymen, the perceived task difficulties of the food delivery work, as well as the perceived pay and security held by the food-delivery men. Through correlation and regression analysis, we found positive relationships between the frequency of ordering takeout service and the residential area. We have also observed that one’s impression towards the deliverymen was positively related to their willingness to help the group as well as the perceived difficulties of the job. Finally, the practical significance, limitations, and future directions were discussed.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2020 3rd International Conference on Humanities Education and Social Sciences (ICHESS 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
16 December 2020
ISBN
978-94-6239-301-1
ISSN
2352-5398
DOI
https://doi.org/10.2991/assehr.k.201214.543How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Xingchen Hao
PY  - 2020
DA  - 2020/12/16
TI  - An Investigation on the Food-Delivery Men Group
BT  - Proceedings of the 2020 3rd International Conference on Humanities Education and Social Sciences (ICHESS 2020)
PB  - Atlantis Press
SP  - 453
EP  - 462
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201214.543
DO  - https://doi.org/10.2991/assehr.k.201214.543
ID  - Hao2020
ER  -