Staff Culture of Starbucks Part-time College Students

DOI

10.2991/assehr.k.211220.407How to use a DOI?

Keywords

Part-time job; Starbucks; College students; Ethnography

Abstract

This article, which mainly discusses the staff culture of part-time college students at Starbucks, aims to offer insights into building satisfying staff culture and excellent working environment. The paper begins with a comprehensive description of the working site of part-time workers where we conducted out observation, applying the research method of ethnography into the study by making a general review of ethnographic observation and interview principles. The paper summarizes data from interviews with the targeted community and related individuals to elaborate on how socialization at working site enables part-time staff to better enjoy the working routine and results in more positive service attitudes towards customers. The passage also includes reflections upon the observation how the positionality of observers influence the research process.

Copyright

© 2021 The Authors. Published by Atlantis Press SARL.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Qitian Mao
AU  - Muzi Liu
AU  - Kejun Ye
AU  - Ken Qin
PY  - 2021
DA  - 2021/12/24
TI  - Staff Culture of Starbucks Part-time College Students
BT  - Proceedings of the 2021 4th International Conference on Humanities Education and Social Sciences (ICHESS 2021)
PB  - Atlantis Press
SP  - 2353
EP  - 2357
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211220.407
DO  - 10.2991/assehr.k.211220.407
ID  - Mao2021
ER  -