The Factors That Influence the Creativity of Employee in Three Star Hotel
Evi Silvana Muchsinati, Regina Michelle Hawidi
Evi Silvana Muchsinati
Available Online 15 September 2020.
- https://doi.org/10.2991/aebmr.k.200915.064How to use a DOI?
- intention to share knowledge, leader member exchange, employee creativity, mediation
- Creativity can be meant as the new idea, that is useful for product, service, process or procedure developed by the employee in a social system, which they will collaborate with others. Creativities of the hotel employee are very necessary to create a new idea and make a strategy to develop the hotel business. The level of creativity is also the main key to defend the existence of a hotel. The research is aim to find out the factor that influences the creativity of the hotel employee in a three-star hotel in Batam. How the hotel gives the best service to the customer with the human resources and employee that have good leadership and soul to share the knowledge of each other. A creative employee that always want to innovate. This research uses 123 employees from 11 three-star hotel in Batam. This research doesn’t use the whole employee in the hotel because the researcher only wants to investigate the department of the hotel that need to use the high creativity. The data will be tested by the SmartPLS application. The result of the research shows that intention to share the knowledge that influences significantly with the employee creativity through the leader-member exchange as mediation at a three-star hotel. The value of this study to explore mediation model leader-member exchange to employee creativity at three-star hotel Batam.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Evi Silvana Muchsinati AU - Regina Michelle Hawidi PY - 2020 DA - 2020/09/15 TI - The Factors That Influence the Creativity of Employee in Three Star Hotel BT - International Conference on Management, Accounting, and Economy (ICMAE 2020) PB - Atlantis Press SP - 285 EP - 289 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.200915.064 DO - https://doi.org/10.2991/aebmr.k.200915.064 ID - Muchsinati2020 ER -