Has English at Tourism and Hospitality Higher Education Met the Future Workplace Requirements?
- https://doi.org/10.2991/assehr.k.201215.079How to use a DOI?
- English for specific purposes, English for tourism, needs analysis, tourism education
English mastery is crucial in providing service excellence for hospitality guests. In fact, tourism and hospitality education has to ensure the English language preparation meets the workplace requirements. However, not much research investigates the relevance of English language preparation at school with the industry needs. This research investigates the English language preparation at tourism and hospitality higher education in Indonesia. It also aims to explore teachers’, students, and industry perceived view on English language preparation, and assess how the English taught at the institution has met the workplace requirements. The research is descriptive qualitative in nature, and data are collected with questionnaires and interviews. The research participants are teachers, students, and industry practitioners of some tourism and hospitality higher education in Jakarta and its surrounding area. The findings reveal perceived views on English language preparation and needs viewed by students, teachers, and industry practitioners. The English language preparation is portrayed in terms of teaching materials, skills taught, assessments, teachers’ perceptions of students’ needs, and assessing students’ needs. The perceived views of English from the students are classified into the adequacy of English courses, examinations. The results confirm that teachers, students, and industry practitioners have a slightly different view on English needs to prepare for future workplace careers. The results can serve as valuable input for the related stakeholders to improve the curriculum development of English subjects for tourism and hospitality higher education to meet the industry needs.
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Nurti Rahayu PY - 2020 DA - 2020/12/17 TI - Has English at Tourism and Hospitality Higher Education Met the Future Workplace Requirements? BT - Proceedings of the 4th International Conference on Language, Literature, Culture, and Education (ICOLLITE 2020) PB - Atlantis Press SP - 506 EP - 513 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.201215.079 DO - https://doi.org/10.2991/assehr.k.201215.079 ID - Rahayu2020 ER -