The Effectiveness of the Commune Officials: A Case Study of Commune in Chamkarmorn District, Phnom Penh, Cambodia

DOI

10.2991/icpm.2013.18How to use a DOI?

Keywords

Effectiveness, Public Administrative Reform, Service Delivery, Balanced Scorecard

Abstract

While nearly all countries in South East Asia region were being experimenting with decentralization process, Cambodia, apparently under external pressure from aid agencies, had to follow the international trend of public administrative reform. Therefore, Cambodia started to reform its public administration in 2002 in order to deliver better services and to reduce poverty to the local citizen. The study of effective of commune officials in Chamkarmorn District was conducted in order to investigate whether there is an effective working performance of the commune officials after the two mandates of practicing public administrative reform. The findings in general emphasize the effectiveness of the commune officials in Chamkarmorn District in delivering services to the local citizens while the local citizen in response claimed for performance satisfaction of the commune officials. However, it was not a big success yet since there were still some problems regarding the security and environmental management.

Copyright

© 2013, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Kim Chanvibol
PY  - 2013/05
DA  - 2013/05
TI  - The Effectiveness of the Commune Officials: A Case Study of Commune in Chamkarmorn District, Phnom Penh, Cambodia
BT  - Public Administration In The Time Of Regional Change (ICPM 2013) <br> Proceedings of the Second International Conference on Public Management 2013
PB  - Atlantis Press
SP  - 98
EP  - 103
SN  - 1951-6851
UR  - https://doi.org/10.2991/icpm.2013.18
DO  - 10.2991/icpm.2013.18
ID  - Chanvibol2013/05
ER  -