Proceedings of the 3rd International Conference on Research of Educational Administration and Management (ICREAM 2019)

The Usage of Social Media to Enhance Effective Communication Among Secondary School Teachers and Principals in Ampang

Authors
Shah Rafi Ihsham Shah, Zuraidah Abdullah
Corresponding Author
Shah Rafi Ihsham Shah
Available Online 7 February 2020.
DOI
https://doi.org/10.2991/assehr.k.200130.161How to use a DOI?
Keywords
social media in schools, effective communication
Abstract

Social media has become a medium of communication in today’s educational organisations. It is seen to be relevant in encouraging effective communication. This study aims to identify the level of frequency in utilising social media among teachers, level of communication between principals and teachers, plus the relationship between social media and effective communication practices between teachers and principals in schools. Quantitative method was used through administration of a survey questionnaire and findings were analysed using the Statistical Package for the Social Sciences (SPSS) Version 25.0. A total of 312 respondents answered the questionnaire. The findings of the study found the level of frequency in utilising social media amongst teachers is high (mean=4.15, SD=.49), whereas the level of frequency of communication between principals and teachers is moderate (mean=3.56, SD=.54). Furthermore, the relationship between the utilisation of social media and effective communication between teachers and principal is weak (r =.503, N 312, p < 0.01). Hence, it can be concluded that although teachers have a high level of social media usage, it is only moderately used for educational communications, and consequently does not necessarily impact or encourage effective communication between teachers and principals in the schools.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

Volume Title
Proceedings of the 3rd International Conference on Research of Educational Administration and Management (ICREAM 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
7 February 2020
ISBN
978-94-6252-899-4
ISSN
2352-5398
DOI
https://doi.org/10.2991/assehr.k.200130.161How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Shah Rafi Ihsham Shah
AU  - Zuraidah Abdullah
PY  - 2020
DA  - 2020/02/07
TI  - The Usage of Social Media to Enhance Effective Communication Among Secondary School Teachers and Principals in Ampang
BT  - Proceedings of the 3rd International Conference on Research of Educational Administration and Management (ICREAM 2019)
PB  - Atlantis Press
SP  - 158
EP  - 162
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200130.161
DO  - https://doi.org/10.2991/assehr.k.200130.161
ID  - Shah2020
ER  -