Comparing conventional public transport to ride-hailing apps: A snapshot of user experiences from Metro Manila

DOI

10.2991/icsgs-18.2019.21How to use a DOI?

Keywords

public transportation, urban mobility, ride-hailing apps, Manila transportation

Abstract

Ride apps offer alternative and controversial solutions to commuters in Manila, a Southeast Asian megacity characterized by inadequacies in transport infrastructure and law enforcement capabilities. In the literature, there is scarce empirical analysis of how ride-hailing technologies compare with pre-existing conventional transport systems from the perspective of the users of the technologies. To address this gap, this paper employs in-depth semi-structured interviews with respondents from Manila to examine the issues encountered by users of the conventional transport systems and how they perceive these in comparison to their experiences with ride-hailing technologies. These comparison-driven narratives are important, as they can inform subsequent studies on what motivates the patterns of use and attitudes toward pre-existing systems and new technology-driven entrants. The analysis presented in this paper is a provisional snapshot of a work in progress on the phenomenon of ride-hailing apps operating in Southeast Asian megacities.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Godofredo Ramizo Jr
PY  - 2019/11
DA  - 2019/11
TI  - Comparing conventional public transport to ride-hailing apps: A snapshot of user experiences from Metro Manila
BT  - Proceedings of the 2nd International Conference on Strategic and Global Studies (ICSGS 2018)
PB  - Atlantis Press
SP  - 155
EP  - 161
SN  - 2352-5398
UR  - https://doi.org/10.2991/icsgs-18.2019.21
DO  - 10.2991/icsgs-18.2019.21
ID  - RamizoJr2019/11
ER  -