Highly Process-Focused Organizational Performance Measurement Model
HaiQing Bai, Jin Cheng, ZiPing Li
Available Online November 2014.
- https://doi.org/10.2991/icss-14.2014.14How to use a DOI?
- Process-focused, Organizational performance, Measurement model.
- By analyzing the most popular performance measurement systems, the paper develops a new high process-driven performance measurement system which measures the organizational performance from five perspectives: vision, customer, strategy, process and staff. The system suggests that the enterprise is controllable, and its future result is determined by the present state, so it can achieve the future performance through controlling the most important elements of today with focusing on the best goals. In the model, people are valued deadly and regarded as the first thing. The model also can be viewed as a managerial tool, and it can appraise the performance of non-profit organization or functional units because there is no financial indicators.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - HaiQing Bai AU - Jin Cheng AU - ZiPing Li PY - 2014/11 DA - 2014/11 TI - Highly Process-Focused Organizational Performance Measurement Model BT - 2014 International Conference on Social Science (ICSS-14) PB - Atlantis Press SN - 2352-5398 UR - https://doi.org/10.2991/icss-14.2014.14 DO - https://doi.org/10.2991/icss-14.2014.14 ID - Bai2014/11 ER -