Highly Process-Focused Organizational Performance Measurement Model

DOI

10.2991/icss-14.2014.14How to use a DOI?

Keywords

Process-focused, Organizational performance, Measurement model.

Abstract

By analyzing the most popular performance measurement systems, the paper develops a new high process-driven performance measurement system which measures the organizational performance from five perspectives: vision, customer, strategy, process and staff. The system suggests that the enterprise is controllable, and its future result is determined by the present state, so it can achieve the future performance through controlling the most important elements of today with focusing on the best goals. In the model, people are valued deadly and regarded as the first thing. The model also can be viewed as a managerial tool, and it can appraise the performance of non-profit organization or functional units because there is no financial indicators.

Copyright

© 2014, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - HaiQing Bai
AU  - Jin Cheng
AU  - ZiPing Li
PY  - 2014/11
DA  - 2014/11
TI  - Highly Process-Focused Organizational Performance Measurement Model
BT  - Proceedings of the 2014 International Conference on Social Science
PB  - Atlantis Press
SP  - 89
EP  - 95
SN  - 2352-5398
UR  - https://doi.org/10.2991/icss-14.2014.14
DO  - 10.2991/icss-14.2014.14
ID  - Bai2014/11
ER  -