Proceedings of the 2020 6th International Conference on Social Science and Higher Education (ICSSHE 2020)

Analyzing the Moderating Effects of Past Work Experiences on Job Burnout in off-campus Hospitality Internship Using Structural Equation Model

Authors
To-Han Chang, Chia-Ling Lee
Corresponding Author
Chia-Ling Lee
Available Online 16 December 2020.
DOI
https://doi.org/10.2991/assehr.k.201214.002How to use a DOI?
Keywords
Hospitality Intern, Intention to Stay, Job Burnout, Job Involvement, Job Performance
Abstract
The study estimated interns’ job involvement and tested its impact on job burnout, job performance, and intention to stay with 395 Taiwan technology university students in the off-campus hospitality internship. The structural equation model rejected the null hypothesis that interns’ job involvement negatively affects job burnout and showed that job involvement has a positive effect on interns’ job performance, intention to stay, and further negatively influences job performance and intention to stay through the predictor of job burnout. Furthermore, the past work experiences in hospitality showed its moderating effect on the job involvement-job burnout relationship. The findings of this study provided suggestions for internship management to promote interns’ retention willingness.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - To-Han Chang
AU  - Chia-Ling Lee
PY  - 2020
DA  - 2020/12/16
TI  - Analyzing the Moderating Effects of Past Work Experiences on Job Burnout in off-campus Hospitality Internship Using Structural Equation Model
BT  - Proceedings of the 2020 6th International Conference on Social Science and Higher Education (ICSSHE 2020)
PB  - Atlantis Press
SP  - 10
EP  - 15
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201214.002
DO  - https://doi.org/10.2991/assehr.k.201214.002
ID  - Chang2020
ER  -