Proceedings of the 18th International Symposium on Management (INSYMA 2021)

The International Annual Symposium on Management INSYMA is a scientific event that has successfully been held for 17 years, and this year of 2021 is entering 18 years of its implementation. Human technology is increasingly developing over time, so that developed countries have begun to make changes. Economics is fundamental in todays life, for that Society 5.0 exists to integrate the real world and the virtual world. Society 5.0 is an era where all technology is part of the human beings. Society 5.0 is a concept where we use science IoT, big data, AI, robotics, etc. to "serve" human needs. The purpose of society 5.0 is to create a society where the people in it really enjoy a life full of lively activities and feel comfortable.

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