Proceedings of the 18th International Symposium on Management (INSYMA 2021)

The Effects of External Factors on Perceived Ease of Use, Perceived Usefulness, Attitude Towards Use, and Behavioral Intention of Older Adults in Indonesia

Authors
Levina Nathania, Indarini, Dudi Anandya
Corresponding Author
Indarini
Available Online 29 June 2021.
DOI
https://doi.org/10.2991/aebmr.k.210628.025How to use a DOI?
Keywords
Perceived ease of use, Perceived Usefulness, Attitude towards use, Behavioral Intention, Smartphone Technology Acceptance
Abstract

The purpose of this research is to analyze the effects of external factors (facilitation conditions, self-satisfaction, and cost tolerance) on perceived ease of use, perceived usefulness, attitude towards use, and behavioral intention of older adults in Indonesia. This research uses basic business research with causal objectives and quantitative research approaches. This research uses a sample of 200 smartphone user respondents aged 55 years and over who live in Indonesia and have used a smartphone for at least six months. The analysis in this study uses SEM (Structural Equation Modeling) and then testing the Measurement Model and Structural Model using IBM SPSS statistical 24 for Windows software and AMOS 24 for windows software. This study indicates that perceived usefulness has a significant effect on attitude towards use but does not have a significant effect on behavioral intention. Perceived ease of use has no significant effect on attitude towards use, behavioral intention, and perceived usefulness. Attitude towards use has a significant effect on behavioral intention. Facilitating conditions significantly influence perceived ease of use and perceived usefulness but do not have a significant effect on behavioral intention. Self-satisfaction and Cost tolerance have a significant effect on perceived ease of use but have no significant effect on perceived usefulness and behavioral intention.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 18th International Symposium on Management (INSYMA 2021)
Series
Advances in Economics, Business and Management Research
Publication Date
29 June 2021
ISBN
978-94-6239-400-1
ISSN
2352-5428
DOI
https://doi.org/10.2991/aebmr.k.210628.025How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Levina Nathania
AU  - Indarini
AU  - Dudi Anandya
PY  - 2021
DA  - 2021/06/29
TI  - The Effects of External Factors on Perceived Ease of Use, Perceived Usefulness, Attitude Towards Use, and Behavioral Intention of Older Adults in Indonesia
BT  - Proceedings of the 18th International Symposium on Management (INSYMA 2021)
PB  - Atlantis Press
SP  - 152
EP  - 156
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210628.025
DO  - https://doi.org/10.2991/aebmr.k.210628.025
ID  - Nathania2021
ER  -