Problems of intercultural communication in an international medical environment (in case of German)
- 10.2991/ismge-19.2019.75How to use a DOI?
- intercultural communication;stratagies of efficient communication; intercultural communication competence; miscommunication, medical error
The current paper deals with the issues of intercultural communication in an international medical environment. The strategies on effective communication as well as in the context of conflict prevention and resolution are provided. The paper gives examples of interaction between the members of the clinic staff in the situations of professional and daily communication. The specific features of professional communication between health care workers as well as factors, triggering conflicts in interpersonal relationships and leading to critical outcomes of patient health, are identified. It is stressed that there is a need for an open discussion of cultural diversity, taking into account national specificities in mentality, value system and behavior. The effective and non-conflict intercultural communication in the medical environment plays a crucial role in the context of globalization due to increasing labor migration.
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Liya Kravchenko AU - Nadezhda Sytina PY - 2019/07 DA - 2019/07 TI - Problems of intercultural communication in an international medical environment (in case of German) BT - Proceedings of the 1st International Scientific Practical Conference "The Individual and Society in the Modern Geopolitical Environment" (ISMGE 2019) PB - Atlantis Press SP - 392 EP - 396 SN - 2352-5398 UR - https://doi.org/10.2991/ismge-19.2019.75 DO - 10.2991/ismge-19.2019.75 ID - Kravchenko2019/07 ER -