Proceedings of the 1st International Scientific Practical Conference "The Individual and Society in the Modern Geopolitical Environment" (ISMGE 2019)

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Communicative Silence in Apology Situation

Authors
Yuliya Tufanova, Tatyana Maklakova, Mariya Chupanovskaya
Corresponding Author
Yuliya Tufanova
Available Online July 2019.
DOI
10.2991/ismge-19.2019.129How to use a DOI?
Keywords
silence, apology situation, conflict, nonverbal, communicative.
Abstract

The article considers silence as a nonverbal component of apology situation. The general model of this situation is described and the goals pursued by the participants of the situation are identified. The basic features of the communicative situation of apology as a conflict one are showed. The main functions of communicatively significant silence in apology situation are discussed. As the study indicated, silence performs the communicative (the expression of the addresser or addressee's intentions) and the emotive (the reflection of the psycho-emotional states of communicants) functions in the situation. The silence used by the addressee of apology refers to the courtly strategy of behaviour in conflict situations that is chosen unconsciously and reflects the characteristics of his or her personality. The silence of partners in apology situation is a unit of communication and, depending on the goals and relationships of the interlocutors, can have both cooperative and conflict orientation. In particular, communicatively significant silence in the situation may express both acceptance and nonacceptance of apology. The combination of communicatively significant silence and other nonverbal means of communication may express the addresser’s communicative intention (the intention of apology) in the situation directly.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 1st International Scientific Practical Conference "The Individual and Society in the Modern Geopolitical Environment" (ISMGE 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
July 2019
ISBN
10.2991/ismge-19.2019.129
ISSN
2352-5398
DOI
10.2991/ismge-19.2019.129How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Yuliya Tufanova
AU  - Tatyana Maklakova
AU  - Mariya Chupanovskaya
PY  - 2019/07
DA  - 2019/07
TI  - Communicative Silence in Apology Situation
BT  - Proceedings of the 1st International Scientific Practical Conference "The Individual and Society in the Modern Geopolitical Environment" (ISMGE 2019)
PB  - Atlantis Press
SP  - 683
EP  - 688
SN  - 2352-5398
UR  - https://doi.org/10.2991/ismge-19.2019.129
DO  - 10.2991/ismge-19.2019.129
ID  - Tufanova2019/07
ER  -