Proceedings of the International Seminar of Science and Applied Technology (ISSAT 2020)

The Dimension of Experience Quality in Agritourism Industry: A Factor Analysis Assessment

Authors
David Dean, Dwi Suhartanto, Brendan T Chen, Arie Indra Gunawan, Lusianus Kusdibyo
Corresponding Author
Arie Indra Gunawan
Available Online 22 December 2020.
DOI
10.2991/aer.k.201221.010How to use a DOI?
Keywords
Experience quality, agritourism, factor analysis
Abstract

This study aims to examine the experience of agritourism attractions and assess what dimensions are relevant to represent these variables. Literature studies show that limited attention to tourism experiences in the context of agritourism is not discussed in detail about the factors that can cause it. Driven by the gaps identified in the literature, this study attempts to explore the dimensions of the experience of agritourism and the attraction created by agritourism. The experience in agritourism is important, because the characteristics of agritourism are very unique, involving tourists in their activities, therefore it is necessary to study the factors of tourism experience so that this tourism sector remains competitive. A survey was conducted to collect data from six agritourism located in Bandung, Indonesia. The self-administered questionnaire is handed over to visitors to the tourist, the questionnaire uses a 5-point Likert scale. From the questionnaires distributed, 413 were collected and further analysis carried out. Exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were carried out using SPSS to measure the suitability of dimensions, through the Rotated Component Matrix, each dimension was measured and what dimensions were relevant for measuring tourist experience variables. The results showed that the agritourist experience consists of five dimensions: uniqueness, learning, staff, escape, and peace of mind. The five dimensions are able to explain the variable experience in agritourism. This study broadens understanding of the experiential quality dimensions of theoretical models and is useful for agritourism practitioners in developing strategies to create and maintain high quality experiences.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Seminar of Science and Applied Technology (ISSAT 2020)
Series
Advances in Engineering Research
Publication Date
22 December 2020
ISBN
10.2991/aer.k.201221.010
ISSN
2352-5401
DOI
10.2991/aer.k.201221.010How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - David Dean
AU  - Dwi Suhartanto
AU  - Brendan T Chen
AU  - Arie Indra Gunawan
AU  - Lusianus Kusdibyo
PY  - 2020
DA  - 2020/12/22
TI  - The Dimension of Experience Quality in Agritourism Industry: A Factor Analysis Assessment
BT  - Proceedings of the International Seminar of Science and Applied Technology (ISSAT 2020)
PB  - Atlantis Press
SP  - 50
EP  - 54
SN  - 2352-5401
UR  - https://doi.org/10.2991/aer.k.201221.010
DO  - 10.2991/aer.k.201221.010
ID  - Dean2020
ER  -