Proceedings of the 2018 International Conference on Mechanical, Electronic, Control and Automation Engineering (MECAE 2018)

Internet of Things, Internet, Big Data and Airport Services Make Smart Airport Based on O2O and Humanism

Authors
Qi Qi, Zhu Pan
Corresponding Author
Qi Qi
Available Online March 2018.
DOI
https://doi.org/10.2991/mecae-18.2018.30How to use a DOI?
Keywords
Airport services, Smart airport, O2O mode, Internet of things, Service evaluation system.
Abstract
This paper analyzes the reason why the civil aviation enterprises attach great importance to service quality, but the passengers are not much satisfied. And then it puts forward a scientific solution based on humanism and interconnected intelligent equipment. The paper also defines the concept of a smart airport which is a combination of efficient self-service process with internet of things for offline airport, new information platform for online airport, and new evaluation system with big data. Finally, according to the latest needs of passenger services and the development of software and hardware technology, seven functions of a smart airport are listed, which will completely improve the existing travel experience of civil aviation passengers.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Proceedings
2018 International Conference on Mechanical, Electronic, Control and Automation Engineering (MECAE 2018)
Publication Date
March 2018
ISBN
978-94-6252-493-4
DOI
https://doi.org/10.2991/mecae-18.2018.30How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Qi Qi
AU  - Zhu Pan
PY  - 2018/03
DA  - 2018/03
TI  - Internet of Things, Internet, Big Data and Airport Services Make Smart Airport Based on O2O and Humanism
BT  - 2018 International Conference on Mechanical, Electronic, Control and Automation Engineering (MECAE 2018)
PB  - Atlantis Press
UR  - https://doi.org/10.2991/mecae-18.2018.30
DO  - https://doi.org/10.2991/mecae-18.2018.30
ID  - Qi2018/03
ER  -