Proceedings of the 2018 International Conference on Management and Education, Humanities and Social Sciences (MEHSS 2018)

Improvement of Library Satisfaction Based on Fuzzy MICMAC Modified IPA Method

Authors
Jintao Lee, Riguang Chen
Corresponding Author
Jintao Lee
Available Online April 2018.
DOI
https://doi.org/10.2991/mehss-18.2018.64How to use a DOI?
Keywords
IPA, MICMAC, Modified IPA.
Abstract
This study proposed the novel integration of Fuzzy MICMAC and IPA model to make effective explore and analysis the service quality improvement of library. Thru a case study of Xiamen University Tan Kah Kee College library to verify the availability and effectiveness of this approach, in addition, some management and improvement strategies are also obtained.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Jintao Lee
AU  - Riguang Chen
PY  - 2018/04
DA  - 2018/04
TI  - Improvement of Library Satisfaction Based on Fuzzy MICMAC Modified IPA Method
BT  - 2018 International Conference on Management and Education, Humanities and Social Sciences (MEHSS 2018)
PB  - Atlantis Press
UR  - https://doi.org/10.2991/mehss-18.2018.64
DO  - https://doi.org/10.2991/mehss-18.2018.64
ID  - Lee2018/04
ER  -