Improvement of Library Satisfaction Based on Fuzzy MICMAC Modified IPA Method
- 10.2991/mehss-18.2018.64How to use a DOI?
- IPA, MICMAC, Modified IPA.
This study proposed the novel integration of Fuzzy MICMAC and IPA model to make effective explore and analysis the service quality improvement of library. Thru a case study of Xiamen University Tan Kah Kee College library to verify the availability and effectiveness of this approach, in addition, some management and improvement strategies are also obtained.
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Jintao Lee AU - Riguang Chen PY - 2018/04 DA - 2018/04 TI - Improvement of Library Satisfaction Based on Fuzzy MICMAC Modified IPA Method BT - Proceedings of the 2018 International Conference on Management and Education, Humanities and Social Sciences (MEHSS 2018) PB - Atlantis Press SP - 314 EP - 317 SN - 2352-5398 UR - https://doi.org/10.2991/mehss-18.2018.64 DO - 10.2991/mehss-18.2018.64 ID - Lee2018/04 ER -