Proceedings of the Social and Humanities Research Symposium (SORES 2020)

Change Management in Hospitals

Authors
Unggul Gaman Satria, Muhardi Muhardi
Corresponding Author
Unggul Gaman Satria
Available Online 19 June 2021.
DOI
https://doi.org/10.2991/assehr.k.210617.014How to use a DOI?
Keywords
change management, hospital
Abstract

Along with the times and in the midst of global competition, to maintain its existence, health services have experienced rapid changes and advances in terms of organization, human resources, systems, equipment technology et cetera. This will affect the existence of health facilities, including hospitals. Hospitals that are successful in adapting and changing are the ones that will survive amidst the competition. The purpose of this study is to explore the change management efforts implemented by hospital in order to maintain its existence amidst very tight competition for health services. This research was conducted at Sekarwangi Hospital, Sukabumi, Indonesia. To obtain data, researcher conducted observations, interviews and discussions. The results showed that the BLUD Sekarwangi Hospital was already made and still making changes to maintain its existence. The implementation of financial management which is more adaptable to its needs, the application of service standards following the National Hospital Accreditation Standards (SNARS), and the enhancement of hospital type service were efforts of change management in hospitals. Every policy has pros and cons, as well as hospital policies in implementing change management, which have encountered several obstacles.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the Social and Humanities Research Symposium (SORES 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
19 June 2021
ISBN
978-94-6239-396-7
ISSN
2352-5398
DOI
https://doi.org/10.2991/assehr.k.210617.014How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Unggul Gaman Satria
AU  - Muhardi Muhardi
PY  - 2021
DA  - 2021/06/19
TI  - Change Management in Hospitals
BT  - Proceedings of the Social and Humanities Research Symposium (SORES 2020)
PB  - Atlantis Press
SP  - 63
EP  - 67
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210617.014
DO  - https://doi.org/10.2991/assehr.k.210617.014
ID  - Satria2021
ER  -