Proceedings of the 5th Asian Education Symposium 2020 (AES 2020)

The Role of Trust and Procedural Justice in Enhancing Organizational Citizenship Behavior

Authors
Henny Suharyati, Rais Hidayat, Sumardi, Haki Rodian Abidin
Corresponding Author
Henny Suharyati
Available Online 17 July 2021.
DOI
https://doi.org/10.2991/assehr.k.210715.007How to use a DOI?
Keywords
trust, procedural justice, organization citizenship Behavior
Abstract

This study aims is to increase the role of trust and procedural justice among teachers to enhance organizational citizenship behavior (OCB). Accountability and transparency in the management of school institutions will increase the credibility of institutions and build citizens’ trust in school management itself. These conditions can create a conducive, comfortable work atmosphere and form job satisfaction among school residents. The urgency of this research is the importance of examining the This research is a quantitative study with a correlational approach consisting of two independent variables, namely trust and procedural fairness, and one dependent variable, namely OCB. The research was conducted at Public Elementary Schools in Gunung Putri District in 2019, with a total sample of 118 teachers who were taken proportionally by random sampling. The results of the study showed that there is a positive and significant relationship between trust and OCB, which is 59%. Moreover, there is a significant relationship between procedural justice (X2) and OCB which contributes 44%. Also, there is a positive and significant relationship between trust and procedural justice together with OCB, which is 63%. Based on these things, it can be concluded that the OCB can be improved through increasing trust and procedural justice.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 5th Asian Education Symposium 2020 (AES 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
17 July 2021
ISBN
978-94-6239-405-6
ISSN
2352-5398
DOI
https://doi.org/10.2991/assehr.k.210715.007How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Henny Suharyati
AU  - Rais Hidayat
AU  - Sumardi
AU  - Haki Rodian Abidin
PY  - 2021
DA  - 2021/07/17
TI  - The Role of Trust and Procedural Justice in Enhancing Organizational Citizenship Behavior
BT  - Proceedings of the 5th Asian Education Symposium 2020 (AES 2020)
PB  - Atlantis Press
SP  - 32
EP  - 36
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210715.007
DO  - https://doi.org/10.2991/assehr.k.210715.007
ID  - Suharyati2021
ER  -