Proceedings of the 3rd Borobudur International Symposium on Humanities and Social Science 2021 (BIS-HSS 2021)

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Consumer Protection of Online Food Application during COVID-19: Examining the Regulation and the Role of Government

Authors
Norma Sari1, *, Bella Nur Agus Sabella1
1Faculty of Law, Universitas Ahmad Dahlan, 55191, Indonesia
*Corresponding author. Email: norma.sari@law.uad.ac.id
Corresponding Author
Norma Sari
Available Online 29 December 2022.
DOI
10.2991/978-2-494069-49-7_144How to use a DOI?
Keywords
Consumer Protection; Online Food Application; COVID-19
Abstract

The Covid-19 pandemic has caused people’s routines to change to online food applications. Consumer needs to be guaranteed over unsafe food because consuming food will directly impact health. This research aims to examine: (i) regulation of consumer protection of online food application during COVID-19- (ii) the role of government on consumer protection of online food application during COVID-19. This research was conducted by empirical normative legal research with a qualitative approach. The data consisted of primary and secondary data sources obtained from primary, secondary, and tertiary laws. An interview collected primary data, while a literature study gathered the secondary data. All data were analysed using a qualitative descriptive approach. The study results showed some basic national and international regulations in protecting consumers of online food applications during the COVID-19 pandemic. Unfortunately, there is no specific provision about the online distribution of ready-to-serve food. The government’s role also still lacks in regulating and supervising the ready-to-serve food. They assume there is no authority or obligation to take action in that situation.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 3rd Borobudur International Symposium on Humanities and Social Science 2021 (BIS-HSS 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 December 2022
ISBN
10.2991/978-2-494069-49-7_144
ISSN
2352-5398
DOI
10.2991/978-2-494069-49-7_144How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Norma Sari
AU  - Bella Nur Agus Sabella
PY  - 2022
DA  - 2022/12/29
TI  - Consumer Protection of Online Food Application during COVID-19: Examining the Regulation and the Role of Government
BT  - Proceedings of the 3rd Borobudur International Symposium on Humanities and Social Science 2021 (BIS-HSS 2021)
PB  - Atlantis Press
SP  - 851
EP  - 855
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-49-7_144
DO  - 10.2991/978-2-494069-49-7_144
ID  - Sari2022
ER  -