Proceedings of the 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018)

The Influence of Transformational Leadership on Employees Performance with Communication Satisfaction Mediation (Case Study of Frontliner Employees of PT Bank Muamalat, TBK Surabaya)

Authors
N.K. Wardani, A. Eliyana
Corresponding Author
N.K. Wardani
Available Online 7 February 2020.
DOI
10.2991/aebmr.k.200131.053How to use a DOI?
Keywords
Transformational Leadership, Employee Performance, Communication
Abstract

This research purpose is to find out the influence of transformational leadership to employee’s performance with mediation communication satisfaction on front liner employees of PT Bank Muamalat Indonesia, Tbk at Surabaya.The respondent for this research is determined as 27 front liner employees at office area Surabaya PT Bank Muamalat Indonesia, Tbk. Technique of sample collection used in this research was a total sampling of 37 respondents and used path analysis with the support of SPSS 12 program. Research result showed that the transformational leadership as a positive and significant influence to employee’s performance, the transformational leadership has a positive and significant influence to communication satisfaction, communication satisfaction as a positive and significant influence to employee’s performance, communication satisfaction partially mediation relationship between transformational leadership with employee’s performance.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018)
Series
Advances in Economics, Business and Management Research
Publication Date
7 February 2020
ISBN
978-94-6252-897-0
ISSN
2352-5428
DOI
10.2991/aebmr.k.200131.053How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - N.K. Wardani
AU  - A. Eliyana
PY  - 2020
DA  - 2020/02/07
TI  - The Influence of Transformational Leadership on Employees Performance with Communication Satisfaction Mediation (Case Study of Frontliner Employees of PT Bank Muamalat, TBK Surabaya)
BT  - Proceedings of the 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018)
PB  - Atlantis Press
SP  - 247
EP  - 252
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200131.053
DO  - 10.2991/aebmr.k.200131.053
ID  - Wardani2020
ER  -