Evaluation of Halte Bus Performance Based on User Satisfaction (Case Study of Bus Stop in Surakarta)

DOI

10.2991/icase-18.2018.18How to use a DOI?

Keywords

bus stop, performance

Abstract

This research intended to determine the performance of the bus stop and things that need to be improved. While, there are 3 aims of this research, namely: 1) To understand the performance of the existing Bus Stop, 2) To understand the factors that are considered important and their conditions by analyzing of Importance-Performance Analysis (IPA), and 3) To understand the factors that most influence the decision of the user to use and not use the Bus Stop. This research uses the interview method of respondents to obtain the data about community assessment of the bus stop. While in the analysis approached by using IPA method. Samples of Bus Stop data are taken at the Bus Stop along Slamet Riyadi Street of Surakarta. From the sample, traffic data is taken by using traffic count method and community assessment data using quizener method. Then, the data is analyzed by using IPA method to get an overview of the bus stop performance to see the factors that most influence the user's decision to use the bus stop

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Satria Wibawa
PY  - 2018/10
DA  - 2018/10
TI  - Evaluation of Halte Bus Performance Based on User Satisfaction (Case Study of Bus Stop in Surakarta)
BT  - Proceedings of the International Conference on Applied Science and Engineering (ICASE 2018)
PB  - Atlantis Press
SP  - 68
EP  - 70
SN  - 2352-5401
UR  - https://doi.org/10.2991/icase-18.2018.18
DO  - 10.2991/icase-18.2018.18
ID  - Wibawa2018/10
ER  -