Workload Knowledge Sharing and Change Management Shape Employee Performance

DOI

10.2991/978-2-38476-589-8_49How to use a DOI?

Keywords

Workload management; Knowledge sharing; Change management; Employee performance; Public sector organization

Abstract

General Background: Organizational performance in the public sector is closely associated with internal managerial factors, including workload distribution, knowledge sharing practices, and change management processes. Specific Background: In government institutions such as the Regional Financial and Revenue Management Agency of Pasuruan Regency, employee performance becomes a key determinant of service quality and administrative effectiveness. Knowledge Gap: However, there is limited empirical evidence examining the combined role of workload, knowledge sharing, and change management in shaping employee performance within this institutional context. Aims: This study aims to analyze the relationship between workload, knowledge sharing, and change management on employee performance at the Regional Financial and Revenue Management Agency of Pasuruan Regency. Results: Using a quantitative survey approach, data were collected from 145 employees through primary data sources, supported by secondary data from relevant literature. The analysis employed parametric statistical techniques, including validity and reliability tests, multiple linear regression, hypothesis testing, and coefficient of determination (R²) using SmartPLS. The study is designed to identify positive relationships between workload, knowledge sharing, change management, and employee performance. Novelty: This study provides an integrated examination of three organizational variables within a regional government setting using a structured quantitative approach. Implications: The findings are expected to provide insights for public sector management in improving employee performance through better workload management, strengthened knowledge sharing, and structured change management practices.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Yuli Setyawati
AU  - Vera Virdaus
PY  - 2026
DA  - 2026/06/18
TI  - Workload Knowledge Sharing and Change Management Shape Employee Performance
BT  - Proceedings of the 1st International Conference on Communication and Digital Multimedia 2025 (ICCDM 2025)
PB  - Atlantis Press
SP  - 601
EP  - 624
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-589-8_49
DO  - 10.2991/978-2-38476-589-8_49
ID  - Setyawati2026
ER  -