Consumer Legal Protection: Building Legal Awareness in the Age of Globalization

DOI

10.2991/assehr.k.211014.010How to use a DOI?

Keywords

Consumer Protection Law, Legal Awareness, Consumer rights

Abstract

Consumers are one of the backbones of the economy. Without consumers, the production sector cannot run smoothly. The large population of Indonesia ensures that the country has large consumption power. However, whether this potential benefit followed by the protection of consumer rights is an important question. This is significant to address because consumers are considered having a weaker bargaining position and therefore vulnerable to being exploited. This article aims to show how the legal protection for consumer. This article applies a normative approach. Data are gathered from a review of consumer protection laws. This study shows that based on legal policies, the state tries to protect consumer rights in order to foster a good transaction climate. This protection of consumer rights is reflected in the rule of law that emphasizes consumer rights, the obligations of business actors, and prohibitions for business actors from actions that can harm consumers. However, consumer protection is acceptable to be normative and must also be built based on the consumer own legal awareness.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Josef Purwadi Setiodjati
AU  - Jamal Wiwoho
AU  - Suraji
PY  - 2021
DA  - 2021/10/16
TI  - Consumer Legal Protection: Building Legal Awareness in the Age of Globalization
BT  - Proceedings of the International Conference on Environmental and Energy Policy (ICEEP 2021)
PB  - Atlantis Press
SP  - 39
EP  - 41
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211014.010
DO  - 10.2991/assehr.k.211014.010
ID  - Setiodjati2021
ER  -