Antecedent Counterproductive Work Behavior: Exploration in Services Industry
Tiarapuspa, Wiwik Robiatul Adawiyah, Mutiara Rizqi, Amelia Wanggi
Available Online 15 September 2020.
- https://doi.org/10.2991/aebmr.k.200915.032How to use a DOI?
- counterproductive work behavior, production deviance, property deviance, personal aggression, political aggression
- This research is in the form of a conceptual study about the construct of counterproductive work behavior that occurs in Indonesia, especially in the service industry, both conducted by leaders and subordinates. The study results found that employees’ counterproductive behavior can be categorized into four dimensions, namely: production deviance, property deviance, personal aggression, political aggression, this is following the results of previous research conducted by Robinson and Bennet. The study was tested by performing a Multi Dimension Technique (MDS) through an open questionnaire distributed to employees (17 leaders and 32 subordinates). The results of the study are useful to be a guide for leaders to understand their employees.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Tiarapuspa AU - Wiwik Robiatul Adawiyah AU - Mutiara Rizqi AU - Amelia Wanggi PY - 2020 DA - 2020/09/15 TI - Antecedent Counterproductive Work Behavior: Exploration in Services Industry BT - International Conference on Management, Accounting, and Economy (ICMAE 2020) PB - Atlantis Press SP - 139 EP - 142 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.200915.032 DO - https://doi.org/10.2991/aebmr.k.200915.032 ID - Tiarapuspa2020 ER -