Proceedings of the International Conference on Management, Accounting, and Economy (ICMAE 2020)

Antecedent Counterproductive Work Behavior: Exploration in Services Industry

Authors
Tiarapuspa, Wiwik Robiatul Adawiyah, Mutiara Rizqi, Amelia Wanggi
Corresponding Author
Mutiara Rizqi
Available Online 15 September 2020.
DOI
https://doi.org/10.2991/aebmr.k.200915.032How to use a DOI?
Keywords
counterproductive work behavior, production deviance, property deviance, personal aggression, political aggression
Abstract
This research is in the form of a conceptual study about the construct of counterproductive work behavior that occurs in Indonesia, especially in the service industry, both conducted by leaders and subordinates. The study results found that employees’ counterproductive behavior can be categorized into four dimensions, namely: production deviance, property deviance, personal aggression, political aggression, this is following the results of previous research conducted by Robinson and Bennet. The study was tested by performing a Multi Dimension Technique (MDS) through an open questionnaire distributed to employees (17 leaders and 32 subordinates). The results of the study are useful to be a guide for leaders to understand their employees.
Open Access
This is an open access article distributed under the CC BY-NC license.

Download article (PDF)

Proceedings
International Conference on Management, Accounting, and Economy (ICMAE 2020)
Part of series
Advances in Economics, Business and Management Research
Publication Date
15 September 2020
ISBN
978-94-6239-053-9
ISSN
2352-5428
DOI
https://doi.org/10.2991/aebmr.k.200915.032How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Tiarapuspa
AU  - Wiwik Robiatul Adawiyah
AU  - Mutiara Rizqi
AU  - Amelia Wanggi
PY  - 2020
DA  - 2020/09/15
TI  - Antecedent Counterproductive Work Behavior: Exploration in Services Industry
BT  - International Conference on Management, Accounting, and Economy (ICMAE 2020)
PB  - Atlantis Press
SP  - 139
EP  - 142
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200915.032
DO  - https://doi.org/10.2991/aebmr.k.200915.032
ID  - Tiarapuspa2020
ER  -