Proceedings of the International Conference of Learning on Advance Education (ICOLAE 2021)

The Impact of COVID‐19 Pandemic on Commitment and Performance of Academic Support Staff

Authors
I Nyoman Sutapa*, Isanti Anna Ismu Edi, Soeharijadi
Petra Christian University, Surabaya, Indonesia
*Corresponding author. Email: mantapa@petra.ac.id
Corresponding Author
I Nyoman Sutapa
Available Online 14 May 2022.
DOI
https://doi.org/10.2991/assehr.k.220503.086How to use a DOI?
Keywords
Affective Commitment; Normative comittment; Continual commitment; Higher education performance; Academic support staff
Abstract

The article discusses changes in commitment and performance of academic support staff in higher education. Work situations and locations changes due to the COVID-19 pandemic, are suspected to affect the commitment of academic support staff, both affective, normative, and continual commitments, which in turn can affect their performance in serving academic units. The research was conducted by collecting data using a purposive sampling. Analysis of differences in commitment and performance of academic support staff based on differences in gender, position, and proportion of telework (between work from home and work from office), tested with One-Way Anova and effect analysis from commitment to employee performance was tested using Structural Equation Model. The results of the research show that female staff with positions as division heads who work from home, are more loyal to institutions, have higher improvement efforts, and perform better work efficiency than male staff. Furthermore, continual commitment, which is measured in staff readiness to learn the online system, take initiative in conditions of social restriction, and improvement efforts, has the strongest impact on employee performance.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

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Volume Title
Proceedings of the International Conference of Learning on Advance Education (ICOLAE 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
14 May 2022
ISBN
978-94-6239-577-0
ISSN
2352-5398
DOI
https://doi.org/10.2991/assehr.k.220503.086How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

Cite this article

TY  - CONF
AU  - I Nyoman Sutapa
AU  - Isanti Anna Ismu Edi
AU  - Soeharijadi
PY  - 2022
DA  - 2022/05/14
TI  - The Impact of COVID‐19 Pandemic on Commitment and Performance of Academic Support Staff
BT  - Proceedings of the International Conference of Learning on Advance Education (ICOLAE 2021)
PB  - Atlantis Press
SP  - 812
EP  - 818
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220503.086
DO  - https://doi.org/10.2991/assehr.k.220503.086
ID  - Sutapa2022
ER  -