Diskominfo Gresik’S Innovation Through Social Media Management Tools
- DOI
- 10.2991/978-2-494069-77-0_31How to use a DOI?
- Keywords
- User Generated Content; Social Media Management; City Branding; Diskominfo Gresik
- Abstract
Today’s technological developments show tremendous progress. Many from the realm of life have taken advantage of the existence of technology itself. Government agencies are no exception. The government’s work as a public service provider should not be separated from branding. The state of public information and communications services that national agencies have implemented to date is still limited in personnel, infrastructure, and organizational governance. Diskominfo Gresik has developed a new concept of social media management. They are known and want to have a good image of their city. They used social media management to develop the concept of social media tools based on user-generated content to increase community involvement. This survey uses a qualitative method by interviewing Diskominfo. There are certainly a number of challenges in implementing the strategies implemented by Diskominfo, but they see them as a challenge to take this a step further. Diskominfo is in the early stages of preparing to use social media to spread the concept of the disclosure using self-developed social media management. It also refers to the guidelines for using social media by government agencies in Permenpan RB No. 83 in 2012. This study aims to get a complete picture of the concept of social media management tools implemented by Diskominfo Gresik.
- Copyright
- © 2022 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Suryo Khasabu AU - Andre Rahmanto AU - Pawito Pawito PY - 2022 DA - 2022/12/30 TI - Diskominfo Gresik’S Innovation Through Social Media Management Tools BT - Proceedings of the 7th International Conference on Social and Political Sciences (ICoSaPS 2022) PB - Atlantis Press SP - 224 EP - 229 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-494069-77-0_31 DO - 10.2991/978-2-494069-77-0_31 ID - Khasabu2022 ER -