Assessing the Accuracy of Information and User Ease of the Expert Application System Based on User Satisfaction

DOI

10.2991/assehr.k.220207.040How to use a DOI?

Keywords

expert system application; information accuracy; user convenience; user satisfaction

Abstract

This study assessed the application of an expert system for hepatitis disease based on user satisfaction assessment. The purpose of this study is to assess the accuracy of the information and the ease of users of the existing system on the hepatitis expert system application. This type of research is a quantitative descriptive study with a cross-sectional approach. This research is described in descriptive analysis and multiple linear regression analysis. The descriptive results on the accuracy of the information have a mean value of 2.99 and user convenience with a mean of 3.39. While the results of multiple linear regression analysis indicate that the accuracy of the information does not have a significant effect on user satisfaction, the ease of use shows a significant effect on user satisfaction.

Copyright

© 2022 The Authors. Published by Atlantis Press SARL.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Andri Permana Wicaksono
AU  - Demiawan Rachmatta Putro Mudiono
AU  - Indah Muflihatin
PY  - 2022
DA  - 2022/02/17
TI  - Assessing the Accuracy of Information and User Ease of the Expert Application System Based on User Satisfaction
BT  - Proceedings of the 2nd International Conference on Social Science, Humanity and Public Health (ICOSHIP 2021)
PB  - Atlantis Press
SP  - 240
EP  - 243
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220207.040
DO  - 10.2991/assehr.k.220207.040
ID  - Wicaksono2022
ER  -