The Presence of Internal Quality Management Strategies in Improving a Culture of Quality

DOI

10.2991/assehr.k.210212.062How to use a DOI?

Keywords

culture of quality, mangement strategies, internal quality management

Abstract

The present study aims to find out the effects of internal quality management strategies in the culture of quality of Pasifik Morotai University using sequential mixed method. Multiple regression analysis was implemented to analyse quantitative data, while qualitative data was analysed using Miles-Huberman analysis. Data was gathered using questionnaires, interviews, field observations, and documentation. The findings of this study indicated that internal quality management strategies did not have significant effect, separately or simultaneously, on the culture of quality in Pasifik Morotai University. Improving the culture of quality in Pasifik Morotai University will require the involvement of professional organizations, employers of graduates (to determine the standard of quality), and structured, planned, and regular training for lecturers and staff. To implement quality management model appropriately, quality management strategies need to be updated in accordance with the existing operational procedure.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Irawati Sabban
AU  - Abdul Azis Wahab
AU  - Yayah Huliatunisa
AU  - Deden Saepudin
AU  - Yohamintin
PY  - 2021
DA  - 2021/02/12
TI  - The Presence of Internal Quality Management Strategies in Improving a Culture of Quality
BT  - Proceedings of the 4th International Conference on Research of Educational Administration and Management (ICREAM 2020)
PB  - Atlantis Press
SP  - 281
EP  - 285
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210212.062
DO  - 10.2991/assehr.k.210212.062
ID  - Sabban2021
ER  -