The research which is entitled "Apology Strategies of Indonesian Hotel Managements in Handling Complaints Written in a Travel Site” tries to describe the apology strategies used by hotel managements in responding the complaints from their customer regarding the hotel services. The way they react to the...

The political contestation of President Joko Widodo’s supporting team and the opposing team from Gerindra, Prabowo Subianto, is one of the big issues that attracts Indonesian society’s attention over the last four years, since 2014 until today (2018). The political contestation which should be receding...

Women communication is always interesting to discuss. Facebook as a media of communication is the most famous sosial media used by the women. In early 2012 the user of facebook in Indonesia is 40.6 % women. It can be imagined that women communication on facebook has complexity. This study covers expresive...

The research entitled “Interpretation of Meme Conversations Using Multimodality Analysis”. The research has purposes to analyze the meaning of the meme at 9GAG Official Instagram account and also to describe the steps can be taken by use a proper English grammatical rules for the remedial in improving...

Information dominates people's lives and becomes the main every day consumption in the digital age.This is supported by the easy and the speedy access of information that can be obtained from various sources, especially through online media. Production and dissemination of information belong to anyone....

Facebook has become the most effective media used by many people to communicate and to interact. This phenomena used by Surabaya’s government to communicate and interact more with its citizen. This research revealed the politeness system used in their Facebook account, Sapawarga Kota Surabaya, by revealing...

The present study concerns the differences between woman’s language and man’s language when women and men post or give their comments in such a social media like Facebook particularly in their adjectives. The study aims to identify the adjectives used by women and men in their Facebook and figure out...

The ever-increasing use of social media in African countries is celebrated as it has provided people with more spaces for dialogue and individual expressions. Whereas such ever-increasing of the accessibility and use of social media spaces offers users with freedom and democratic paradigms to comment,...

Nowadays, e-mail is kind of cyber media used widely in various fields including academics. The committees of Konferensi Linguistik Universitas Airlangga (KLUA) 2018 use e-mail for sending and receiving messages from the speakers. This article discusses the politeness strategy in e-mails that speakers...

The growingly wide use of hospital homepages extends patient resources locally and internationally. This study, adopting the socio-semiotic multimodal approach (Kress, 2010; Bezemer & Kress, 2016), examines the multimodal features of two hospital homepages which were collected from University College...

In the study of Critical Discourse Analysis, Fairclough divides discourse into three dimensions, i.e., text, discourse practice, and sociocultural practice. This study aims at investigating the meme Makasih yang Lebih Cantik in Instagram and 1Cak by employing Fairclough’s (1989) framework. Furthermore,...

Instagram is now considered as a good media for politicians to brand themselves attractively with greater impact. Nevertheless, it is still assumed to be not easy for woman leader to compete with man leader at political arena since patriarchal ideology has made women often considered as the second sex...

Sorry is commonly used to express apology to restore social relational agreement after the offense is committed (Deutschmann, 2003). The functions of sorry are easily recognized but it is difficult to identify what or whom the word sorry is uttered for. It is important to know the purpose why the speaker...