Proceedings of the 2018 Symposium on Health and Education (SOHE 2018)

Research on Public Satisfaction of Urban Management Based on AHP-fuzzy Comprehensive Evaluation

Authors
Yunxi Chen, Peng Wang
Corresponding Author
Yunxi Chen
Available Online May 2018.
DOI
https://doi.org/10.2991/sohe-18.2018.44How to use a DOI?
Keywords
Urban Management, Public Satisfaction, Analytic Hierarchy Process, Fuzzy Comprehensive Evaluation
Abstract
In urban management, public satisfaction represents a certain degree of management level and management effectiveness. In order to improve the public satisfaction of urban management, this paper studies the existing problems of public satisfaction in urban management in Xi’an and builds a comprehensive evaluation model to include various influencing factors. Divide into different levels, and use the consistent matrix method to compare the low-level factors to the high-level factors and get the relative importance. Then use the fuzzy comprehensive evaluation method to cycle from the lower level to the highest level. Finally, calculate the score and calculate the score according to the interval Give assessments and improvement measures and suggestions.
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This is an open access article distributed under the CC BY-NC license.

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Volume Title
Proceedings of the 2018 Symposium on Health and Education (SOHE 2018)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
May 2018
ISBN
978-94-6252-536-8
ISSN
2352-5398
DOI
https://doi.org/10.2991/sohe-18.2018.44How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Yunxi Chen
AU  - Peng Wang
PY  - 2018/05
DA  - 2018/05
TI  - Research on Public Satisfaction of Urban Management Based on AHP-fuzzy Comprehensive Evaluation
BT  - Proceedings of the 2018 Symposium on Health and Education (SOHE 2018)
PB  - Atlantis Press
SP  - 241
EP  - 248
SN  - 2352-5398
UR  - https://doi.org/10.2991/sohe-18.2018.44
DO  - https://doi.org/10.2991/sohe-18.2018.44
ID  - Chen2018/05
ER  -