Business Model Analysis of Community E-commerce Platform Based on New 4c Theory
Take Xiaohongshu as an Example
Authors
Ruixuan Song, Haijun Lu
Corresponding Author
Ruixuan Song
Available Online 23 January 2021.
- DOI
- 10.2991/assehr.k.210121.096How to use a DOI?
- Keywords
- Xiaohongshu, New 4c theory, Community e-commerce platform
- Abstract
With the rapid development of the mobile Internet economy, the community economy as the carrier has gradually developed, and increasing enterprises have begun to pay attention to the consumption characteristics of users in the era of mobile e-commerce. Managing users in a community way has become a new way of customer relationship management in the new era. In order to provide reference for the development of social e-commerce platform enterprises, this paper takes Xiaohongshu as research object, analyzes its business model platform with new 4c theory, finds its successes and shortcomings, and puts forward suggestions.
- Copyright
- © 2021, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Ruixuan Song AU - Haijun Lu PY - 2021 DA - 2021/01/23 TI - Business Model Analysis of Community E-commerce Platform Based on New 4c Theory BT - Proceedings of the 6th Annual International Conference on Social Science and Contemporary Humanity Development (SSCHD 2020) PB - Atlantis Press SP - 462 EP - 465 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.210121.096 DO - 10.2991/assehr.k.210121.096 ID - Song2021 ER -