Generative AI Mapping Risks and Breakthrough Pathways in Emotional Governance by University Counsellors

——An Examination Based on Risk Governance Theory

DOI

10.2991/978-94-6463-988-9_43How to use a DOI?

Keywords

Generative AI; University Counsellors; Emotional Governance; Risk Landscape; Risk Governance Theory

Abstract

Generative AI has substantial technical potential to address structural challenges in university counsellors’ emotional governance—notably via affective simulation and interactive engagement—yet its integration gives rise to fundamental contradictions where instrumental rationality encroaches upon value-based rationality. Drawing on the risk governance framework of “Whole-Process Control, Multi-Agent Collaboration, Dynamic Calibration” and empirical data from 128 university counsellors and 1639 undergraduates, this study couples the operational chain of emotional governance to deconstruct a contextualized four-dimensional risk landscape (technological functional deviation, subjective dual-subject alienation, emotional value bias/dilution, and ethical privacy/fairness imbalance) arising from generative AI embedding. The research empirically identifies three core tensions underpinning these risks: the conflict between the instrumental logic of risk governance and the value logic of emotional governance; the contradiction between technology’s efficiency-driven orientation and education’s humanistic essence; and the dissonance between rigid regulatory designs and the flexible nature of human emotional interaction. Correspondingly, this paper proposes breakthrough pathways with a logical progression of “technical foundation → subject empowerment → institutional guarantee → ethical bottom line”: emotion-friendly technical control mechanisms, human-machine collaborative emotional resilience cultivation, elastic institutional coordination mechanisms, and context-specific safeguards for emotional data security and fairness. These pathways—supported by pilot intervention results——offer empirically grounded theoretical foundations and actionable guidance for the synergistic integration of generative AI into emotional governance, especially tailored to Chinese universities’ ideological and political education goals.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Xiaohan Hu
AU  - Tingzhao Cao
AU  - Yue Jin
PY  - 2026
DA  - 2026/02/15
TI  - Generative AI Mapping Risks and Breakthrough Pathways in Emotional Governance by University Counsellors
BT  - Proceedings of the 2025 5th International Conference on Education, Language and Art (ICELA 2025)
PB  - Atlantis Press
SP  - 381
EP  - 395
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-94-6463-988-9_43
DO  - 10.2991/978-94-6463-988-9_43
ID  - Hu2026
ER  -