Factors that Influence Delay Time in Loading and Unloading Goods at Warehouses: Case Study at Century Total Logistics Sdn Bhd

DOI

10.2991/978-2-38476-046-6_41How to use a DOI?

Keywords

warehouse; century; imfluence

Abstract

Warehouse is an important part for logistics and supply chain management. Receiving and delivering are the scope and job function of a warehouse for incoming and outgoing material flow. Incoming shipments are brought to the warehouse, unloaded at the receiving docks, and put into storage. The objective of the study was to determine factors influencing delay time in loading and unloading at Century Total Logistics warehouses. Fifty-eight staff at Century warehouses, including supervisors, managers and executives involve in the study. Work measurement method is used to compare loading and unloading process, values with normal and standard values. If there are poor results, poor performance, in reality, improvements for the process have to be made. Survey questionnaires were distributed to all the staff engaged in warehouse operations and there were in total 58 respondents received at Century Total Logistics Sdn Bhd. to determine factors influence the delay time. Interviews were also conducted in order to gather in-depth information about the topic. The study findings concluded the following areas that need to be concentrated: warehouse efficiency including work efficiency and space utilisation; and working methods. As conclusion, these two factors have an impact on warehouse efficiency and on the possibilities of improving warehousing operations.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Hazlin Jamari
PY  - 2023
DA  - 2023/05/02
TI  - Factors that Influence Delay Time in Loading and Unloading Goods at Warehouses: Case Study at Century Total Logistics Sdn Bhd
BT  - Proceedings of the 3rd Universitas Lampung International Conference on Social Sciences (ULICoSS 2022)
PB  - Atlantis Press
SP  - 404
EP  - 410
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-046-6_41
DO  - 10.2991/978-2-38476-046-6_41
ID  - Jamari2023
ER  -