Proceedings of the 3rd Universitas Lampung International Conference on Social Sciences (ULICoSS 2022)

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A Decline Earnings at the Empty Depot: Case Study at JP Logistics Sdn Bhd

Authors
Hazlin Jamari1, *
1Academic Department, Polytechnic Johor Bahru, Johor, Malaysia
*Corresponding author. Email: hazlinpmjb@gmail.com
Corresponding Author
Hazlin Jamari
Available Online 2 May 2023.
DOI
10.2991/978-2-38476-046-6_42How to use a DOI?
Keywords
earnings; JP Logistics; Empty Depot
Abstract

Empty Depot is one of the most important container storage at JP Logistics Sdn Bhd (JPL) and contribute profits to the business of logistics. Scope of work at Empty Depot are storing an empty container, maintenance services, repairing the damage container and clean dirty containers. The aim of the research is to study empty depot management adopted in JPL. By investigating a decline annual earnings at the empty depot as well as the current implementation, and customer needs, this study aspires to provide conclusions and recommendations to JPL, so as to enhance JPL as a leading logistics hub. A case study was adopted as the research method. The case study approach allows for a free and detailed analysis of what is happening in a specific small area. A combination of quantitative and qualitative techniques with an emphasis on qualitative analysis was deemed most appropriate. The sample size was 98 respondents. Questionnaires were used to collect data. The questionnaire was designed by the researcher based on the objectives. Survey conducted shows that post-sales service are the most important elements. Besides that, to be more competitive, JPL should overcome the use of old equipments and space capacity. It will cause a delay in stacking container. Other than that, internet connection problems cause a delay in processing data at JPL depot. As conclusions and recommendations, JPL should strengthen their efforts to improve sales at JPL depot.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 3rd Universitas Lampung International Conference on Social Sciences (ULICoSS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
2 May 2023
ISBN
10.2991/978-2-38476-046-6_42
ISSN
2352-5398
DOI
10.2991/978-2-38476-046-6_42How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Hazlin Jamari
PY  - 2023
DA  - 2023/05/02
TI  - A Decline Earnings at the Empty Depot: Case Study at JP Logistics Sdn Bhd
BT  - Proceedings of the 3rd Universitas Lampung International Conference on Social Sciences (ULICoSS 2022)
PB  - Atlantis Press
SP  - 411
EP  - 416
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-046-6_42
DO  - 10.2991/978-2-38476-046-6_42
ID  - Jamari2023
ER  -