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The purpose of this study is to determine the effect of Management Commitment to Service Quality (MCSQ) on service recovery performance in the bank, by mediating organizational commitment and job satisfaction. Recovery efforts for service failures in banks are a very important factor because a bank is...

As a system of continuous improvement Just In Time (JIT) concentrates on eliminating the vanity and variability that gives rise to that vanity. Variability is “any deviation from the optimal process that delivers the perfect product on time at all times. Inventory saves variability, the more variability...

Increasingly tight competition among financial institutions, especially among Islamic BPRs, requires management to continue to improve competitiveness and develop the products offered in order to win existing market share. This study aims to determine how the strengths, weaknesses, opportunities, threats...

Corporations, including both closed and public entities (Tbk), are notable developments of the contemporary era. Public companies (Tbk) are particularly noteworthy due to their global reach, enabling investors from any location with access to capital markets to participate and own these corporations....

The COVID-19 pandemic has had a major impact on the community’s economy, especially on economically vulnerable families. PT United Tractors Tbk responded by launching the Berdaya Bersama Social Entrepreneurship Class, a CSR initiative aimed at empowering POSYANDU/POSBINDU cadre mothers through social...

This study aims to classify risk and derive the best estimate mortality rate for life insurance company PT ABC by using a Poisson regression model. With the Poisson regression model, this study modeled the number of deaths with policy duration, underwriting treatment, extra mortality enactment, and the...

The purpose of this study is to conduct an internal control analysis of project budget realization based on the Committee of Sponsoring Organizations of the Treadway Commission’s (COSO’s) Internal Control - Integrated Framework. This study is a qualitative case study at a construction company located...

The initial Scale of TRIAD Social Skills Assessment (TSSA) was developed to enable the mainstream or special education teachers in providing information on the descriptions of social skills among students with Autism Spectrum Disorder (ASD) under the Inclusive Education Programme (IEP). There were four...

PT Citilink Indonesia is a low-cost airline, with low costs PT Citilink Indonesia provides a simple modern quality service, but PT Citilink Indonesia has Sales Revenue continues to increase. This examine aims to observe the impact of Service Quality on Pricing with Customer Satisfaction, and Reuse Intention...

This research is based on the implementation of entrepreneurship training during retirement preparation held at Lembaga Pelatihan Lembaga Pendidikan dan Pelatihan Syariah PT. Ambassador of Transformation Insani followed by employees preparing for retirement or retirement period as additional insights...

This study addresses the implementation of changes in accounting standards from those without public accountability (SAK ETAP) to normal financial accounting standards (SAK). Indonesia has three pillars of accounting standards that can be voluntarily chosen. PT A, the subject of our case study, used...

The Infrared non-destructive evaluation (IRNDE) is an emerging approach for non-contact inspection of various solid materials such as metals, composites and semiconductors for industrial and research interest. Data processing is an essential step in IRNDE in order to visualize the subsurface defects...

The purpose of this research was to determine the influence of Organizational Citizenship Behavior, Strategic Planning, and Employee Engagement towards employee performance of PT. DSG Surya Mas Indonesia. The type of research is quantitative research using survey methods, samples, and questionnaires...

The purpose of this research is to know the influence of service quality (tangible, reliability, respo nsiveness, assurance, and emphaty) partially or simultaneously to customer satisfaction level and to know more dominant influence from tangible, reliability, responsiveness, assurance, and empathy)...

Aircraft Paint Removal is an activity that has a high risk to cause occupational accident. Human factor is the main determinant of occupational accident. One of the human factors is the dangerous behavior of the workers. Dangerous behaviors are unsafe acts in work relating to the knowledge, attitudes...

This research aims to identify factors of late delivery of goods at PT Hunindo Jaya Sejati, recommends a strategy to improve delivery performance at PT Hunindo Jaya Sejati and find out the performance achievements at PT Hunindo Jaya Sejati. From the results of the research conducted, it can be seen that...

The Applied Technology Department at PT. Indospring Tbk encounters significant challenges in managing automation projects, such as uneven workload distribution and the absence of standardized tools for project planning and workload analysis. These issues lead to engineer overload, project delays, and...

This research aims to examine and analyze the effect of role conflict, burnout, job stress, and Turnover Intention on employees of PT. EDI Indonesia. The method being used for this research is descriptive method. The objects of this research are 80 employees of PT. EDI Indonesia. The approach being used...

Children are the next generation of the Indonesian nation in the future, but children need legal protection because children are creatures that are vulnerable to all threats that can disturb both physically and psychologically. The government made Law Number 35 of 2014 concerning Child Protection with...

This research aims to analyze the implementation of green accounting in utility companies in Indonesia, specifically through a case study of PT PLN (Persero). The objective is to enhance understanding of how utility firms can incorporate environmental considerations into their financial reporting and...

This study aims to determine the effect of work life balance on organizational commitment to female employees of PT Kwanglim YH Indah. The research method used is quantitative method using the SPSS 21 program. The data used in this study are primary data obtained from interviews and questionnaires. The...

The development of globalization brings various impacts on labour and immigration law in Indonesia. The most frequent immigration violations are the abuse of immigration residence permits by foreign workers, especially in energy and mining companies. The Turnkey Project Mangement between Indonesia and...

Madura Island has the most potential for the development of salt ponds in Indonesia. The ponds are managed by the community and state-owned salt company (called PT Garam). This study aimed to determine the management of ponds, traditions, and the economic rhythm of the community. The study employed a...

The impact of the low level of community awareness on the banks of the Indonesian Citarum River in disposing of trash in its place, causes it to dispose of waste directly into the Citarum river. This causes the river to become shallow so that the tamping power of the river is reduced, and causes flooding....

PT Garuda Indonesia (Persero) Tbk (“Garuda Indonesia”) is the Indonesian flag carrier. In 2011, Garuda Indonesia issued a long term plan: The Strategic Milestones Quantum Leap 2011-2015. The strategy map aims to expand the business massively, including the number of aircrafts in service. However, the...

This study aims to analyze the factors that influence the implementation of artificial intelligence (Artificial Intelligence (AI)) in human resource management (Human Resource Management (HRM)) at PT Shampharindo Retroviral Indonesia. The background of this study shows the significant potential of using...

This study aims to analyze the factors that influence the implementation of artificial intelligence (Artificial Intelligence (AI)) in human resource management (Human Resource Management (HRM)) at PT Shampharindo Retroviral Indonesia. The background of this study shows the significant potential of using...

The primary objective of this research is to investigate FWA model and its effect on job burnout through work life balance.The Covid pandemic since 2020 has changed various aspects, including PSBB policies that limit community activities and mobility. One of them is the work mechanism of organizations...

The world of mining, especially coal mining, is an activity that can cause changes in geological, hydrological, morphological and land use conditions. Changes in these conditions also have an impact or influence on the mining and post-mining processes. The location of the research was carried out in...

PT XYZ is one of the companies in Bandung engaged in the textile industry. The company’s principal product is a plain T-shirt. The issue at PT XYZ is that the production capacity of plain T-shirts is not clearly defined, resulting in inconsistency and inaccuracy in production time. This, in turn, leads...

This research aims to produce a viable Ritatoon media for validity test media experts, subject experts and field trials. The research uses a model of research and development including the steps of product development and validation. The results of Ritatoon media product with sub-theme “Me and My Ambitions”...

Ketapang Crossing Port is one of the strategic commercial crossing ports, connecting the islands of Java and the island of Bali. As a crossing transportation service provider, as an operator of crossing transportation services, PT ASDP Indonesia Ferry (Persero) Ketapang Branch continues to strive to...

Over the past 5 years, the achievement of the Risk Maturity Model (RMM) level value at PT PLN (Persero) UID Bali has not yet reached the target with a gap of 0.47 from the target of 4.19 at the end of 2024. The company’s lack of optimization in using the budget period 2018-2023 may be an indicator that...

This study aims to analyze the effect of transformational leadership style on employee creativity. This study used primary data in the form of questionnaires distributed to manufacturing companies, supervisors, HRD, and administration at PT. Schneider, PT. Shimano, and PT. Infineon. This study used a...

A company does not only produce many products but also produce the waste. The waste itself can be hazardous and toxic or not. Hazardous and toxic waste needs a serious processing. The hazardous and toxic waste which cannot handle properly causes environmental pollution and even environmental damage....

The importance of State-Owned Enterprise (SOE) in Indonesian for the economic development and environment sustainability is evident. This study used PT PELINDO III (Persero), an Indonesian State Owned Enterprice a service provider in port terminals. The previous studies showed that in terms of strategic...

This paper briefly explores the metaphysics of freedom and death through an analysis of the short film, Amito 502, from an existential point of view. It brings into philosophical light the motivating drive by which the film’s main character commits murder as a means of self-realization and a daring act...

would you please only email the master pdf files tAs the funding of practical education in school teaching gradually become rational, coupled with the increasing application of computers in many majors in colleges and universities, the construction of the virtual laboratory has gradually in the implementation....

Biofuel is essential in addressing petroleum-based fuel issues. The most widely used biofuels are vegetable oils. One of the processes to convert vegetable oil into fuel is hydrocracking which requires a catalyst with good activity. This research studied platinum-based mesoporous silica (MS) catalyst...

The purpose of this study is to analyze the process of and find solutions to the gaps in transit account warranty transactions in the PT. XYZ dealer network and provide proposed improvements to warranty transaction procedures. This research used qualitative methods with a case study approach and acquired...

Banten has abundant fish resources with 499.62 km coastline length. Fish is perishable food with short shelf life. Freezing is alternative process to maintain quality of fish. PT. Agrobisnis Banten Mandiri (PT. ABM) has a mission to be distribution center in Banten Province. One of distributing commodity...

Rapid technological and scientific advances used in the manufacturing sector have the possibility of significantly altering the production process. One of the consequences of changes in the industrial world is how fiercely competitive businesses are. As a result, the business must make solid planning...

States engaged in economic activities in order to achieve the goals of the state. Law Number 17 of 2003 on State Finance states that the form of state activity in economic activity is conducted through a state enterprise, known as a State-Owned Enterprise in the form of a Persero regulated in Law Number...

Economic value added is financial performance analysis tool of company that used for measure the value added per valuation period and also used by investor as a guidance and based to make an investment in the company. The purpose of this study was to know the financial performance in the fishery sub...

In the growing financial services industry, the postal financial services business is declining significantly. Outdated technology and service have been the cause of the declining revenue of postal financial services business. PT Pos Finansial Indonesia or Posfin, a subsidiary of PT Pos Indonesia (Persero),...

E-Bupot 23/26 is a web-based application published to facilitate tax administration, especially for tax with holders, where by using this application their job in fulfilling their tax obligations becomes simpler, easier, and more efficient. PT Surya Energy Anugerah Lestari as a tax withholder is a service...

To examine the moderating effect of entrepreneurial marketing in the relationship between corporate resilience and competitive advantage. In addition, the purpose of this study is also to examine the effect of financial strategic on corporate resilience, the effect of financial strategic on competitive...

The purpose of this research is to find out the customers' perception about the relationship between promotion and price with buying decision. The research was done at PT Garuda Indonesia in 2015. In analyzing data, the authors used quantitative method, by employingmultiple regression technique. The...

A dominant position is a situation where a business actor does not have a significant competitor in the relevant market in relation to the market share controlled, or the business actor has the highest position among his competitors in the relevant market in terms of financial capability, ability to...

Occupational Safety and Health (K3) in the mining industry has a crucial role in ensuring safe and efficient operations. One safety indicator that is often used is the Accident Frequency Rate (AFR), which shows the number of work accidents in a certain period compared to the total hours worked by employees....