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Proceedings Article
Service Innovation and TQM: A Conceptual Framework of Customer Satisfaction
Judicael Paterne Raoul Tokognon, Owusu Ackah, Andy Ohemeng Asare, Yun-Fei Shao
Customer service plays an essential role in firm performance. In this perspective, customer service process should be constantly improved to meet the expectations of customers. Despite the essence of customer satisfaction and its relations to organizational performance firms still fails to satisfy its...
Proceedings Article
Research on Educational Cost Input Proportional Structure of Colleges and Optimization
Zhao Libing
The allocation of educational resources has attracted people’s attention for a long time, and there are many relevant researches in theoretical fields. Higher-education reform has made gratifying achievements. But how to improve the internal operation management of schools and optimize cost input structure...
Proceedings Article
The Applied Analysis of Speech Act Theory in College English Teaching
Yan Zhang
The locutionary act is a speaking activity, which is a vocal behavior, and its contents can be sentences, phrases, words and so on to express a certain concept or meaning. The illocutionary act is an act carried out by speaking, which involves the speaker' intention, such as assertion, doubt, order,...
Proceedings Article
Project Bidding and Cost Control
Baoxia Cui
Bidding is a major event that affects the construction companies’ survival. This article will propose recommendations on the purpose and principles of bidding, the cost control, and how to improve the input-output ratio of the bidding process.
Proceedings Article
Research on the College Students' Competition Credit-Assisted Management System for Practical Universities
Yucheng Zhang, Lidong Song, Wenzhun Huang
In this paper, we conduct the research on the college students' competition credit-assisted management system for practical universities. Due to talents training goal of colleges and universities there is a progressive transformation relation, therefore, in the process of the talents training target...
Proceedings Article
Innovative Design Thinking and ItsModel Construction Analysis
Feifei Chen
People who work in the arts should use their imagination vividly and expanding innovative thinking, because thinking is the most unfettered and the most active existence in human's life. Innovation and design thinking are very important for artists, this paper proceed from these two areas, analyzed mode...
Proceedings Article
The Development of “Tomira” Village Cooperatives (Koperasi Unit Desa/KUD) in Kulon Progo Regency
Fulia Aji Gustaman
Many people-oriented economic models have been developed by several countries in the world. One of them is cooperative economic model which applied in Indonesia. There are some interesting and worth things to be examined related to the development of cooperatives in Indonesia. One of them is a cooperative...
Proceedings Article
Woman Identity as Matriarch (PEKKA) in Muncar, Banyuwangi
Himmiyatul Amanah
Subdistrict of Muncar that located in Banyuwangi is one of subdistrict with the largest population in Banyuwangi. It also triggered the number of woman as matriarch (PEKKA), there are 691 inhabitants divided into two villages, there are 364 inhabitants in Tapanrejo and 327 inhabitants in Tambakrejo....
Proceedings Article
Quality Assurance of Classroom Management for Spiritual Values-Oriented Learning
Aceng Muhtaram Mirfani
This paper presents alternative ideas to answer the challenge of how the actualization of the contents of spiritual values, which are in accordance with the national context, can be guaranteed in the education system that takes place in the midst of global life. One of the most important and fundamental...
Proceedings Article
Lobbyists in Legislative Process (Comparative Study in the USA and Indonesia)
Mohammad Aris
Public has the right to participate in the legislative process, some interest groups attempt to influence their goals in the legislation. In the USA, Lobbyists have increase significantly in the federal and states level because interest groups must hire lobbyists to give them eyes and ears to monitor...
Proceedings Article
The analysis of the situations of hot spring tourism in Yunnan
Wen Gao
The preliminary census identified that Yunnan abounds with out the 1266 natural hot springs and water covered, accounting for about one-third of total of hot springs, and the ranking the first among the provinces and regions in China. In nearly few years, Yunnan's tourism industry association suggested...
Proceedings Article
Reading and Writing Skills of Scientific Articles for Undergraduate Students: Benefits and Challenges
Dyah Sunggingwati
This study aims to explore challenges and benefits attained by students when they read scientific articles for their purpose of research outline. Five English education students of the 5th semester in Mulawarman University, Indonesia, participated in this study. They were required to search 12 scientific...
Proceedings Article
An Analysis of Web Mining-based Recommender Systems for E-commerce
Ya Luo
This article proposes a framework of Web miningbased recommender systems for e-commerce. Building on clustering analysis of data involving Web usage, content and structure, the author demonstrates how to provide users with effective recommender services according to the mining results obtained by recommender...
Proceedings Article
STEAM-Based Learning Through Magnetic Book: Efforts to Introduce Science Inquiry for Early Children
Muniroh Munawar, Fenny Roshayanti, Sugiyanti
Application of STEAM (Science, technology, engineering, art, and Mathematic) in Early Childhood Education is a form of an educational revolution that integrates various fields of Science Technology Engineering Art Mathematics in one child’s play activities. The STEAM approach supports the development...
Proceedings Article
Angklung Application for Intergrated Thematic Learning Media
Fensy Sella, Yudi Sukmayadi
This study was conducted to investigate problems on how concept design, steps, and implications of angklung application for integrated thematic learning model in SD Negeri 25 Tanjung Enim of South Sumatera. To cut open this leaning concept, we use Webbed model in Majid. Method used in this study is quasi...
Proceedings Article
Teacher’s Perception of the Implementation of School-Based Management in Maritime Vocational High School of “Akpelni” Semarang
Cahya Fajar Budi Hartanto, Rusdarti, Kardoyo
Purpose of this research is to assess how much the teacher’s perception to the implementation of school-based education management (SBM) in the Maritime Vocational High School of “Akpelni” Semarang. There are two research questions raised, first about the teacher’s perception of the current implementation...
Proceedings Article
Analysis on How the Joint Venture Party Organization Exerts Its Political Core Role
Li Chao, Xue Muzi
As an important form of Chinese economic organization, Sino-foreign joint ventures are different from state-owned enterprises in terms of management system, business philosophy, ideology, cultural background, etc., which make them have a relatively special aspect when carrying out party building work,...
Proceedings Article
How Can Learning Improve Creative Images?
Taswadi
The process of learning to develop creativity is a challenge for teachers, including art teachers in Indonesia, because the object images of student learning outcomes tend to be monotonous and less creative. To increase the creativity of students can apply analogy learning. The methodology in this study...
Proceedings Article
Research on the Synergic Relationship Between Tianjin Higher Vocational Education and Xiong’an Economic Development
Dongliang Sun
This article focuses on the analysis of the relationship between the factors of economic development human capital (applied and skill-oriented) in Xiong’an New District and higher vocational education. It elaborates on the relationship between the economic and industrial structure of Xiong’an New District...
Proceedings Article
Strategy for Living Labors in Industrial Era 4.0
Febritesna Nuraiani, Djoko Saryono, Abdul Latif Bustami, M. Ishaq
The research aims to explore how the survival strategies of farm laborers in the industrial era 4.0. Farm laborers are a less promising profession, and their monthly income is below the average of UMR in Bantul district. The industrial revolution is the latest technology-based data exchange that has...
Proceedings Article
Assessment of Innovative Development Indicators of the Region
Yuri Lapygin, Natalia Andryashina, Elena Romanovskaya, Ekaterina Garina, Elena Kozlova, Svetlana Kuznetsova
In accordance with the legislation in the development of a strategic plan for the region’s development, special indicators should be developed, which we can use to monitor and evaluate the effectiveness of reaching the strategically significant goals. This article describes how to build a system of indicators...
Proceedings Article
The Model of Etnomathematics for High Schools Based on the Dancers Position Movement of Beskalan Putri Malang Dance
Elly Susanti, Moh. Miftakhul Ulum, Turmudi, Maskub
The purpose of this paper is to discover the ethnomathematical potential through the exploration of mathematical concepts in the dancers position movement. It’s executed as an effort to answer the challenges of PISA 2018 and present a contextual mathematics learning resource in corresponding with the...
Proceedings Article
Customer Experience on Islamic Banking Digital Branch in Indonesia
Dwi Januar Luqmansyah, Sri Rahayu Hijrah Hati
As a country with the largest Muslim population in the world, Islamic banking in Indonesia also contributes to the national banking industry, although its market share is still limited. This requires Islamic banking to better understand the needs of its customers. One of the business process transformations...
Proceedings Article
Institutionalisation of School Based Management
Implementation in Indonesia
Elni Jeini Usoh
School based management (SBM) is one strategy for providing school and community with more opportunities to make decisions that determine the goals and future direction of the school by relocation decision-making authority. This paper examines the concept of SBM, approaches and processes for its institutionalisation...
Proceedings Article
Religious Moderation in Virtual Public Sphere (Study of Jamaah Maiyah Gambang Syafaat)
Akhriyadi Sofian, Kaisar Atmaja
Pengajian is a common activity in Indonesia. Pengajian means public event that is not only reciting quran for moslems but also learning the values of Islam and religion in common openly for public. Through this type of pengajian the values of religious moderation are spread to jamaah. This research used...
Proceedings Article
Legal Implications of Gambling Practices in Village Head Elections
Ansori Ansori, Dewi Muti’ah, Moh. Ibnu Fajar
The village head election is the most basic and real application of democracy in the community through the principle of one man one vote that the village community realizes a collective agreement to determine the fate of the people themselves, of course as the first spearhead of national democracy in...
Proceedings Article
Mitigation Effect of Online Subcultural Community on Graduates' Employment Anxiety: Senses of Participation, Trust, and Achievement
Xiaohan Hu, Siyao lv, Shunyu Zhang, Yafeng Sui
This study aims to explore strategies for alleviating employment anxiety among recent graduates from four ordinary undergraduate universities in the northwest region of Hubei Province, with a focus on how participation, trust, and achievement within online subcultural communities can help them successfully...
Proceedings Article
From Competence to Creativity: Transforming Libraries through Effective Talent Management Practices
Jayashree Patra, Pritish Chandra Bal, Subarna Kumar Das
The study aims to examine how effective talent management practices can transform academic library professionalsfrom competent service providers into creative innovators. It focuses on identifying strategies that enhance staff creativity, career development, and organizational resilience in the context...
Proceedings Article
New Identity in Disney Song Lyrics “How Far I’ll Go” by Alessia Cara: A Study of Non-strategic Translation Strategies
Meisy Andriningtyas, Raden Arief Nugroho
This research focuses on the translation strategies used in the translation of the song “How Far I’ll Go”. The data source used in this research is the lyrics of the song “How Far I’ll Go” in two languages. The source language uses English and is sung by Alessia Cara, while the target language uses Indonesian...
Proceedings Article
Transformation of Public Services through Digital Services in the Covid-19 Era: Efforts Towards Good Governance in Indonesia
M. Rafi, Suswanta Suswanta, Tito Handoko, Ghina Nabilah Effendi
As a result of the Covid-19 pandemic, public services have become more adaptive and interactive, where adequate digital technology is considered to support the improvement of public services during the pandemic. However, a significant obstacle is that there are still people who are not technologically...
Proceedings Article
Solving Airline Crew Scheduling Problems by Identifying the Existence of Crew Swaps
Khusnul Novianingsih
We investigate a problem for solving airline crew recovery problem efficiently. We present a concept to identify the candidate crew swaps in the operation of airline crew schedules. We show that crew recovery problem can be solved by canceling disjoint cycles in crew routes. Moreover, candidate crew...
Proceedings Article
Self-regulation in an Online Learning Environment: A Closer Look at Gender and Motivation Variables
Atik Umamah
Digital transformation has allowed me to learn how to write online. To learn successfully in the digital age, students are required to be able to self-regulate their online learning. This paper first describes the changing face from offline to online learning. It then sheds light on the theories of self-regulation...
Proceedings Article
A Systematic Study of Krill Herd and FOX Algorithms
Rebwar Khalid Hamad, Tarik A. Rashid
In 2012, Amir Hossein Gandomi and Amir Hossein Alavi presented the Krill Herd algorithm (KH), a revolutionary biologically inspired method for addressing optimization tasks. On the other hand, another new and powerful metaheuristic algorithm called FOX was proposed by Hardi Mohammed and Tarik Rashid...
Proceedings Article
Enhancing Entrepreneurial Competencies through Business Education in Edo State, Nigeria
Joshua Akounjom Bisong, Esohe Eduwen, Ejike Kingsley Okechukwu, Orebiyi Babatunde Junior
This study investigates the impact of business education on the development of entrepreneurial competencies among undergraduate students in Edo State, Nigeria. Despite the growing recognition of entrepreneurship as a driver of economic development, there is limited empirical evidence on how business...
Proceedings Article
The Art of Wood Carving in Ornamental Motifs as an Aesthetic Embodiment of the Surrounding Environment
Kazimova Maryam Mansim
Until the last century, wood was one of the most widely used materials in various aspects of socio-cultural life. This article examines the significance of wood carving as a form of art that has flourished due to the rich availability of natural resources. It highlights how this craft enhances the beauty...
Proceedings Article
Critical Literature Review of the Innovation and Adaptation Strategies of SMEs Led by First- and Second-Generation Leaders
János Bendegúz Kónya, Tibor Dr. Dőry
The paper offers a comprehensive and critical review of the literature on the innovative and adaptive behavior of small and medium-sized family businesses, with a particular focus on differences between first- and second-generation leaders in the Central and Eastern European (CEE) context. Drawing on...
Research Article
Anisotropic Wavelet-Based Image Nearness Measure
James F. Peters, Leszek Puzio
Pages: 168 - 183
The problem considered in this article is how to solve the image correspondence problem in cases where it is important to measure changes in the contour, position, and spatial orientation of bounded regions. This article introduces a computational intelligence approach to the solution of this problem...
Proceedings Article
College Students' Suicide Psychological Analysis and Crisis Intervention
Xiaoyan Li, Hailun Du
College students are one of the group of the general population, the incidence of psychological problems as the same as general population. However, the college students are immature in mentality, they are lacking in social experience in education, employment, interpersonal relationships, economic conditions,...
Proceedings Article
The studies of the cooperation model of Yunnan and neighboring countries in the restructuring of production capacity
Xianmin Zeng, Ersi Liu
Yunnan is located in the southwest corner of China, bordering Myanmar, Laos and Vietnam.The unique geographical location and cultural environment make Yunnan the role of "important land channel" and "important strategic pivot" in the "One Belt And One Road" strategy.Yunnan province in recent years has...
Proceedings Article
Research on browse tendency of web users based on Web data
Zhen Jie Cao, Yuan He, Yi Hang Li
There is one problem that to be solved based on rapid development of Web, that is how to obtain the information required through it, therefore, it is very necessary to accomplish information extraction. Extraction from web pages adopts Wrapper to finish the best architecture of Wrapper in accuracy, robust...
Series: Advances in Engineering Research
Proceedings Article
The Pollution of Ships' Ballast Water to the Marine Environment and Countermeasures
Jingguo Yuan
as the integration of the world economy, the amount of global trade has increased. 80% of the trade commodities are transported by sea. A large number of ships whose ballast water cause great damage to the marine environment are sailing in the ocean every year. Ship’s ballast water has become an important...
Proceedings Article
Economic Literacy and Student Consumption Behavior
Sri Lestari, Tjutju Yuniarsih, Nanang Fattah, Eeng Ahman
This study aims to find out how economic literacy, consumption behavior, and is there a correlation between economic literacy and consumption behavior of Islamic university students in Tangerang City. The population was 1282 students and a sample of 305 students. This research used explanatory survey...
Proceedings Article
Traditional Game As The Communication Media In Delivering Message About How To Resolve The Disaster
Edwin Rizal, Ute Lies Siti Khadijah, Diah Sri Rejeki, Sapari M Hadian, Rully Khairul Anwar
Indonesia is included into zona ring of fire, disaster could be happened without advance warning and place. The fact is, in 2018 there are 513 disasters had happened, such as tornado or puting beliung , landslide, forest fire,flood, earthquake and eruption. Like what had happened in Maluku, due to the...
Proceedings Article
Physics's Need for Interval Uncertainty and How It Explains Why Physical Space Is (at Least) 3-Dimensional
Olga Kosheleva, Vladik Kreinovich
One of the fundamental problems of modern physics is the problem of divergence: e.g., when we try to compute the overall energy of the electric field generated by a charged elementary particle, we get a physically meaningless infinite value. In this paper, we show that one way to avoid these infinities...
Proceedings Article
The All-embracing Fabric of Architecture: Moscow Urban Amphitheater in the Age of N.M. Karamzin A Study on the Possibility of the Historiological Tradition Summation in the Contemporary National History of Architecture
Yuri Volchok
This article observes one of the main informative units in the summation of the hisoriological tradition in the Contemporary national history of architecture. The main attention is focused on the methodological synthesis in the activity of the Commission on the problems of Renaissance culture at the...
Proceedings Article
Research on the Fusion of AR Technology in Home Space Design
Wen-Bo Zhao
AR technology is an advanced home automation system, which saves energy and time of design. How to reasonably use AR technology to solve the problems of long design cycle and high investment in the current home design industry, and focus on improving the quality of home space design from the perspective...
Proceedings Article
Exploring The Use of Literacy Strategies in Junior High School Level
Kisyani Laksono, Pratiwi Retnaningdyah
The 2013 Indonesian curriculum requires that literacy be incorporated into teaching learning process. This paper aims to (1) identify literacy strategies that have and not have been planned in learning steps; (2) identify literacy strategies that were used in teaching practice sessions. The data were...
Proceedings Article
Art and Fun Digital Learning for Children with Special Needs: A Case Study on Applying Art as a Learning Technology
Muchammad Bayu Tejo Sampurno, Ika Anggun Camelia
Special education always offers a new perspective on the learning method. This is because when working with them, special learning methods are needed to improve the quality of life for children with special needs. Therefore, it requires interdisciplinary exploration in learning activities of children...
Proceedings Article
Outbound Learning in the Development of Emotional Social Aspect of another Age in PAUD Dompu Regency
Siti Zaenab
This study aims to determine how the expectations of teachers towards learning outbound.Bright observations from early childhood Ceriah-Ceriah in Dompu is the emergence of children’s social emotional and visible reluctance of children to socialize with peers, due to the habit of playing alone with sophisticated...
Proceedings Article
Speaking Through Silence: Trauma in Literary Work
Nungki Heriyati, Riris K. Sarumpaet, Christina T. Suprihatin
Traumatic experience is hard to express easily because it is beyond comprehension and too threatening to be accepted into consciousness. As one of the traumatic history in Indonesia, 1965 history is inaccessible and haunts Indonesian. New Order strictly controls the history by silencing the certain group...