The research was conducted to investigate the implementation of marketing sustainability among customer. Sustainability is a collective term for everything to do with responsibility for the world in which we live. The study focusing on the relationship between three elements of Triple Bottom Line (TBL)...

The quality of teaching among the teachers is important in order to improve the students' achievement as well as improving the quality of education to students. In order to do that, teachers need to look deeper into ways to transform old classrooms and teaching styles into 21st century teaching and learning...

Customer satisfaction has been well documented and discussed on its connection to organizational performance. Although many researchers have studied both issues, there are still lack of studies that focus on customer satisfaction and service quality from the Islamic perspective and in connection with...

The study was conducted to identify the determinants of customer loyalty as it has become a critical aspect of maintaining organization permanence. There are three independent variables being tested in this study, which are, perceived service quality, emotional satisfaction, and corporate reputation....

The purpose of this quantitative descriptive explanatory surve study was to analyze the influence individual characteristics, transformational leaders, and job satisfaction on performance of employees on PT. Bank Aceh Sharia Lhokseumawe. The research was conducted at the Bank Aceh Sharia employees located...

the study was conducted at a General Hospital in Malaysia, focusing on the nurses as the unit of analysis. Job Content, Job Context and Personal Life were parsimoniously selected as the independent variables towards Quality of Working Life (QWL) among nurses at a General in Malaysia. There are there...

Event organizer has been growing fast in modern society as an answer for people's need to hold events for them without managing the event themselves. Event organizer enabled people to hold events without properly plan, organize, act, and control the events. As result, there is a high demand for event...

Nowadays Online Shopping have been part of our life. It has been known since internet was introduced to Indonesia. Every day millions of people are going online, but just some of them going online for shopping. In fact, online shopping hasn't been the main option when customer still bought offline especially...

There is increament number of students who finished Senior High School in Medan every year. With this reason, private universities are encourage to compete amongs them to atract new students to register. Therefore each of them must have a competitive advantage to become known by potential students and...

Competition in the entertainment at the music club needs to be faced with the right competitive strategy, the entertainment industry in Bandar Lampung is quite well developed, this is marked by the emergence of some family karaoke, and other entertainment. Hotel Novotel Lampung as one of the four-star...

The reliable infrastructures support the success of the company operation dan such achievement would be gained if planning, monitoring and maintaining of the infrastrucutures executed correctly and timely. One method in getting the reliable infrastructures by means of outsource to another party (contractor)....

PT. Telekomunikasi Selular is a company engaged in the mobile telecommunications business industry in Indonesia. The company uses outsourcing employees for several positions, one of which is the administrative position to support of the company activities. The purpose of this research is to 1) analyze...

Applying corporate culture has become a demand that can not be negotiable by the company to still exist in the increasingly fierce competition today. Not only for big companies, corporate culture is now also considered very important to be applied by small companies though. Companies that are only profit-oriented...

The growing and increasing role of the service sector in the future is mainly driven by rapid advances in telecommunications and information technology. The challenge for the service management today is how to integrate all the elements that exist in the consumer service to fit the strategy of the company's...

Education and training can not be separated to create an environment where educators can improve their skills, knowledge and attitudes to help the organization achieve its goals. In other words it helps educators to grow.The purpose of this study is to determine the effect of Educator Training on Educators'...

Indonesia have blessed with many beautiful natural scenery. This beautiful gift of nature must be kept to the best possible so that it can be enjoyed by many peopleand become a source of local income. The purpose of this study was to determine the influence of Servicescape, Customer satisfaction, Word...

This study aimed to analyze the effect of control, origin & ownership, reach, and endurance on the entrepreneurial intention. The population and sample in this study were students in The Faculty of Economics and Business University of North Sumatera batch 2013 and 2014 majoring in entrepreneurship up...

Entrepreneurs have an important role in improving the small industry of an area like Medan municipality. It can be done through the increase of the added value of raw materials into semi-finished materials or finished goods in local area and can be marketed overseas so that it can open employment and...

The purpose of this paper is to elaborate the role of social marketing in the development of sustainable tourism. This is a critical review paper that was developed based on several literatures in the tourism context and field of research. In the context of tourism marketing there exists an imbalance...

The most important challenges that entrepreneurs face is growth business. Growth creates opportunities for entrepreneurs to expand their business, attract more consumers and talents Considering growth opportunities, entrepreneurs must have competencies and business ethics to improve their business. This...

Outsourced employment system has been well-known worldwide to improve organizational performance. An organization can reduce its recruitment and employee-related costs by using the outsourcing system. However, organizations should not rely on outsourcing too much. Agency problem may rise in the outsourcing...

This research aims to implement development strategies for woven SMEs in Medan. Data used was primary data from depth interview with the woven SMEs in Medan. Sampling technique used was a non-probability sampling. SWOT analysis by comparing internal and external factors was used for data analysis. The...

Following hitherto published research on the positive outcomes of transformational leadership; I hypothesize that transformational leadership leads to higher team satisfaction. However, as suggested by Bass (1999), the mechanisms underlying the relationships between transformational leadership and the...

Muslim friendly destination has been emerging rapidly in majority Muslim countries, as well as in minority Muslim countries. Interestingly, many minority Muslim countries have found the Muslim friendly destination as lucrative, as result they pay more serious attention to it. Japan is one of examples...

PT ASABRI (Persero) is a social life insurance company which is required by law and gives financial protection for the Indonesian soldiers, Police officers, and employees who work for them. Today, the company is doing business and cultural transformation until 2021 in order to increase the welfare of...

Branchless banking has the potential to revolutionize payment systems in emerging markets, to extend formal financial services to unbanked and to provide platform to connect MSMEs to the global economy. Three distinct models have been identified there are Non-bank/ Telecommunications company (Telco)-led,...

A growing concern for people's health has brought out a need of a better healthcare. People will be more selective to use a healthcare services. The seed of service repurchase for healthcare started from their loyalty toward the healthcare services provider. People went through service experience to...

This research analyzes the relationship between value co-creation behavior, perceived service quality, customer satisfaction and customer loyalty, using a Service-Dominant logic (SD logic) theoretical framework. Using structural equation modeling, the study examines a sample of 350 online product communities...

This paper focus on examining the relationship between TQM (Total Quality Management) elements and service performance to students in public higher learning institutions. The purpose of this study is to identify the relationship between the elements of TQM in achieving excellent service performance to...

One way to reduce unemployment is by creating jobs through entrepreneurship. Entrepreneurship can improve the economy of the surrounding community, which will broadly encourage the Indonesian economy. In this case, students, the most potential employer, after completing the education will face career...

There are a huge number of workers in Indonesia's SME sector almost 98% but this SME's sector give an enormous amount of contribution to Gross Domestic Product. On the contrary, SME's sector still has a low level of productivity and business performance. In order to perform well in business, every business...

The purpose of this research is to know the impact of innovation and information technology at government synergy program On MSMES Development In North Sumatra. This Research is descriptively quantitative with the area focus such as: Medan, Binjai, Sibolga, Padang Sidempuan, Tebing Tinggi, Tanjung Balai,...

The economy of a good country can be seen from how many people are involved in entrepreneurship activities in order to meet their needs. This condition also happened in Indonesia, where currently many Indonesians are choosing this field. Unfortunately this activity is not done consistently and regularly,...

Indonesia planned to create many of featured tourism destination to promote Indonesia as world's famous tourism destination. In relation with the given strategic plan, Danau Toba was chosen to be one of many featured destination in North Sumatera. In order to achieve the desired outcome, local government,...

The purpose of this research is to know the influence of social media usages such as Facebook, Instagram, WhatsApp, Line, and Twitter on buying decisions Women MSMEs in North Sumatra from 2015 until 2016. This research is descriptively quantitative method with the purposive sampling as many as 100 Women...

This study was carried out to test the influence of firm size, export ratio, and earnings variability on the firm value with economic exposure as an intervening variable in the manufacturing industry sector listed in the Indonesia Stock Exchange. The population of this study were 138 manufacturing companies...

The technology advancement nowadays affect the way people think and people's habit, especially in doing business through online channels by utilizing social media. In the online purchase, one of the many references leading in buying a particular product is from other buyers' review of a product, and...

Digital era has influenced varians business and marketing types. Social media has given big impact on marketer to promote their brands, covering worldwide marketing, increasing the sales and building the community compared to conventional media. The purpose of this research is to analyze the influence...

As the number of Indonesian internet users increased significantly in January 2017 compared to January 2016, with additional internet users 51%, was the highest in Southeast Asia and mobile payment users and penetration in Indonesia is expected to more than double by 2017, it has been great opportunity...

Nowadays, a cafe is becoming a trend and growing rapidly in Medan. There are numerous people spend their time to socializing in cafes is part of the current life style. Therefore, cafe owners compete in offering new cafe concept to attract customers. To gain competitiveness and attractiveness, cafe must...

This study aims to investigate the effect of Entrepreneurial Intellectual Capital [Human Capital, Social Capital, Customer Capital, Technology Capital] on SME's performance in Medan, Indonesia. Sixty business owners from various sector are used as samples in this survey. Data analysis used in this study...

This research aims to clarify: the influence image of halal destinations variable and to tourist satisfaction variable Against tourist loyaltyin Bukit Tinggi city. This research uses quantitative approach with explanatory research. This research uses three variables: tourist satisfaction, image of halal...

Burnout has become a crucial issue for organizations who pursue performance excellence and wish to achieve competitive advantage. Although its negative impacts have been known to the literature, only a few studies have investigated its destructive role, antecedents, and mechanisms in tourism industry,...

This study aims to investigate the effect of entrepreneurial marketing dimensions namely: pro-activeness; calculated risk-taking; innovativeness; opportunity focus; resource leveraging; customer intensity and value creation on competitive advantage in small Medan culinary souvenir industry in Jalan Mojopahit...

This study aims to examine empirically the antecedents of foundation lecturer's performance. There are four variables measured which consists of foundation management, university governance, dean's leadership and lecturer's performance. Data analysis is based on 576 students of nine universities in Medan...

This study aims to test if firm performance, firm size and debt monitoring can increase the firm value in two different conditions: high earnings management and low earnings management. Sample of manufacturing companies is taken from the list of Indonesia Stock Exchange during the period of 2014- 2016....

This research aims to reveal and overview the impact of modern retail business' growth toward the development of traditional retail store in Berastagi as a tourist city. The hypothesis of this research is The growth of modern retail business significantly impacts the growth of traditional retail store...

Uis Karo is Indonesian traditional woven cloth that comes from the Karo Region of North Sumatera. The purpose of this research is to determine and analyze the effect of product innovation, product quality and city image on buying decision of Uis Karo at Tourism Object of Berastagi of North Sumatera....

The purpose of this research is to analyze the influence of intellectual capital on competitive advantage. The samples of this research is 80 (eighty) lecturers in several universities in Sumatera Utara province, by applying simple random sampling. Data was analyzed by using multiple linier regression...

The aim of this research is to explain the product innovation role in mediating relationship between market orientations with marketing performance to restaurant industry in Denpasar City. This research was conducted by the owners or manager of restaurant in Denpasar City by using questionnaire that...

Leadership creates a social influence practice in which the leader encourages the voluntary involvement of subordinates to achieve organization goals. For instance, to manage supply chain, leadership contributes significantly in term of flexibility and innovation. In the era of VUCA (Volatility, Uncertainty,...

Service today's increasingly competitive education . It is encouraging schools at this time to further improve its performance. One attempt to do is to improve the performance of teachers and increase job motivation. The purpose of this study was to analyze the effect of compensation and competence on...

This study aims to investigate the effect of social media training on SMEs performance. Thirty entrepreneurs are used as samples in this survey. Data analysis used in this study is Chi-Square Analysis. This analysis indicates that social media training positively effects SMEs performance.

House is a basic need for human beings. Many developers prepare ready-to-live-in houses for the community. Selection of each individual on his dream house or residence is a personal need and preference. The developer prepares the housing in fulfilling individual's preferences and needs. However, there...

Abstract—The purpose of this paper is to inform a conceptual framework of economic valuation towards floods disaster. The existing pattern, themes and issues associated with economic of valuation towards flooding were identified and used to inform the conceptual framework. The review approach was based...